As a Health Coach you will assist Rx Outreach with achieving its Purpose: To create a nation with equitable health outcomes for every person. Your role is important in upholding the Promise: We offer hope and access through high quality, compassionate personalized service to overcome barriers that limit your healthiest life. In this role you will be held to the Guiding Principles that, when practiced skillfully, is a demonstration of the Founding Principle: We honor God through compassionate, respectful service.

The duties expected in this role will help people get the best health results.

Communication with clients: The Health Coach interacts directly with clients through inbound/outbound telephone and other electronic methods. Each Health Coach is responsible for handling communication in a polite, courteous, and professional manner. Expectations for the Health Coach include meeting goals, maintaining call quality, and compliance with Rx Outreach’s policies. Having the ability to give clients real time updates regarding prescriptions and delivery.

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Enter data accurately: The Health Coach is depended upon to enter correct and complete data into the Pharmacy Management Software and meet goals for accuracy and productivity. They also process prescription orders and payments.

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Focus on quality: The Health Coach must be able to recognize issues and provide solutions, consulting a supervisor or pharmacist when needed. The goal is one call resolution.;

Required Education & Experience

• High School Diploma or its equivalent
• General computer knowledge
• Ability to multi-task
• Basic oral and written communication skills
• Customer service know-how;

Rx Outreach does not discriminate in employment opportunities or practices based on race, color, religion, gender, national origin, citizenship, authorized alien status, marital status, veteran status, sexual orientation, age, disability, pregnancy or any characteristic or activity protected by law.