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Audio-Visual Technician
EOS IT Company
Sydney, NSW
Our Company
EOS IT Management Solutions is a leading provider of innovative IT and logistics services. With a strong reputation for excellence and a commitment to sustainable, profitable growth, we have experienced significant expansion over the past five years. Our success is driven by a collaborative culture, cutting-edge technology, and a dedication to delivering exceptional value to our clients.

Position Overview
As an AV Technician, you will support, operate, and maintain advanced audio-visual systems and media equipment across office locations and offsite venues. You will play a critical role in delivering seamless Zoom-based live streams and hybrid events, including town halls, executive off-sites, and company-wide gatherings.
You will act as an escalation point for AV-related technologies, oversee system health, support event operations, and contribute to continuous improvements across AV services and infrastructure. This role includes participation in office builds, expansion efforts, and upgrades, while working closely with internal stakeholders, AV integrators, and event coordinators.

What You’ll Do

  • Provide on-site AV and streaming support for hybrid and in-person events including town halls, hackathons, team gatherings, and executive off-sites
  • Install, configure, and operate professional media equipment including monitors, speakers, cameras, lighting, and AV racks
  • Act as a technical escalation point for AV technologies including Zoom Rooms, NEAT Boards, Q-SYS, studio hardware, digital signage, and wayfinding systems
  • Perform routine system health checks, monitor AV infrastructure, and troubleshoot performance issues
  • Maintain and create technical documentation and Knowledge Base articles to empower IT and support teams
  • Participate in the design and execution of office AV installations, upgrades, and expansions
  • Coordinate with third-party AV vendors and manage vendor SLAs and support contracts
  • Offer user training and guidance to staff on AV systems and tools
  • Provide support during incident response and equipment outages, ensuring minimal event disruption
  • Maintain a proactive and service-oriented approach to identifying and implementing process improvements
  • Contribute to the setup and support of special events or temporary AV installations, including domestic travel as required
  • Be available for occasional after-hours or weekend support for high-visibility events

What You Need to Succeed

  • 6+ years of hands-on experience supporting and operating AV systems in enterprise or event environments
  • Proven ability to support complex AV setups for hybrid live events
  • Strong troubleshooting skills and ability to work under pressure in a live event setting
  • Excellent communication and interpersonal skills, with the ability to support executive stakeholders
  • Familiarity with streaming tools such as ZoomISO, ZoomOSC, vMix, Bitfocus Companion, and Zoom Webinars
  • Comfortable transporting and setting up AV hardware; able to lift and manoeuvre equipment as needed
  • Experience creating and maintaining technical documentation and Knowledge Base content

Desirable Criteria

  • Expertise in Zoom platforms, Google Workspace, Neat, Q-SYS, Logi, and AV-over-IP technologies
  • Certifications such as Q-SYS Level 1/2, AVIXA CTS, or equivalent vendor training
  • Experience with studio production tools (e.g., ATEM switchers, NDI, Dante audio)
  • Understanding of AV system design, layout, and integration best practices
  • Experience with asynchronous video tools and platforms such as Loom, Zoom Events, or similar
  • Proficiency with Canva, Keynote, and Google Slides for presentation and event support materials
  • Background supporting large-scale office fit-outs, build-outs, or tech upgrades
  • A proactive, agile mindset focused on innovation and service improvement

Belonging at EOS

At EOS, we believe that diversity drives innovation and inclusion fuels growth. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. We welcome applicants from all backgrounds and encourage individuals of all identities to apply. Your unique perspective is what makes EOS stronger.
 

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Services Branch Manager – Traffic
Johnson Controls
Scoresby, VIC

At Johnson Controls, we’ve been making buildings smarter and safer since 1885. Today, we lead the world with the largest portfolio of building products, digital technologies, software, and services—transforming the environments where people live, work, learn, and play.

Our mission is simple: deliver exceptional outcomes for our customers and partners. Tomorrow needs your talent. Tomorrow needs you. Let’s talk today.

Why Join Us?

  • Global company with strong systems, support, and career pathways

  • Permanent full-time opportunity with competitive package

  • Base salary + superannuation + car allowance + incentive

About the Role

As Service Branch Manager, you will provide strategic leadership and operational excellence to achieve all planned objectives for the Service Branch.

Key Responsibilities:

  • Strategic Planning: Develop and deploy strategies for sustainable business growth aligned with corporate objectives

  • Financial Excellence: Drive profitability and exceed customer satisfaction targets (NPS)

  • Operational Leadership: Ensure compliance with business processes for efficient operations

  • Sales Growth: Lead service sales initiatives to meet and exceed growth targets

  • Resource Planning: Ensure adequate manpower, tools, and resources to achieve objectives

  • Customer Management: Build strong relationships and deliver exceptional customer experiences

What We’re Looking For

  • Proven experience in the service industry, ideally with technical services expertise

  • Strong financial management skills with a track record of profitable growth

  • Exceptional leadership—able to inspire, develop, and hold teams accountable

  • Outstanding communication and influencing skills at all organizational levels

  • Business-minded, proactive, and change-oriented with excellent networking ability

  • Demonstrated success in sales growth through direct selling

Eligibility: Applicants must have the right to work in Australia. Pre-employment checks (including medical, criminal record, and drug & alcohol testing) will apply.

Ready to Take the Next Step?

Your leadership can shape the future of smart infrastructure.
Let’s start the conversation today!

📞 Contact Janis Sotelo for a confidential discussion:
📱 +64 27 406 7974 | ✉️ janis.sotelo@jci.com

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Service Account Manager - BAS
Johnson Controls
Windsor, QLD

The Company:

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.

Being a Global company, you will work with some of the best people in the industry. This role will offer you autonomy and flexibility to make it your own and provide a pathway for a long-term career JCI career.

  • Global company with strong systems and support

  • Permanent full-time opportunity

  • Base + super + car allowance + incentive

About the role:

This role will develop and manage the Service business in both recurring (Preventative Service Agreement) and non-recurring (Labour & Material) revenue streams to achieve a designated financial plan and develop profitable business with new and existing customers.

You will look after:

  • Service:  Lead, drive and cascade service objectives to our customers and team members in line with our values, approach and required methodologies. PSA and L&M contractual objectives & operational excellence is to be delivered at all times, with ownership and accountability for the service teams operational excellence outcomes.

  • Customers: Service existing and potential customers to ensure that the company’s products and services outcomes continue to meet the customer & business requirements, whilst gathering information regarding future opportunities.  Proactively implement processes to ensure client relationships are maintained, managed and developed. Act professionally at all times and take complete ownership of client relationships, engagement and satisfaction.

  • Growth:  Support the management team with the formulation and execution of Service growth strategies.

  • Mentoring/Guidance: Mentor, influence and co-ordinate the service team, including but not limited to sales, technicians, team leaders, coordinators and admin resources to ensure alignment and delivery of service to ensure growth and profitability.

  • Account Management: Implement, maintain and develop account management strategies, to target specific industries and markets, based on current and future business requirements. Review, negotiate and support business contract management activities.

About you:

  • Preferred to have a strong knowledge of BAS/BMS with Engineering or Technical qualification

  • Performs all business activities with integrity and the highest ethical standards

  • Experience in developing successful relationships with customers and delivering results

  • Outstanding written, verbal communication and soft skills

  • Excellent networking skills, business minded, change orientated and is proactive

  • Has a strong established network in the local market

  • Focuses on customers, consultative approach and solution focused

  • Strong commercial acumen

Only applicants who have a current right to work in Australia will be considered.

Please note pre-employment checks – including reference checks, medical, criminal record check, and drug & alcohol testing – will form part of the eligibility process.

Diversity and Inclusion

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers

How to Apply:

Click on the APPLY button to submit your application in confidence.

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Project Manager - IR
Johnson Controls
Windsor, QLD

Join Johnson Controls – Design Smarter, Sustainable Industrial Solutions

Johnson Controls is a global leader in smart, sustainable solutions. With 135,000 employees across 150+ countries, we design intelligent buildings, efficient energy systems, integrated infrastructure, and next-generation transportation technologies that power the promise of smart cities and communities. Our commitment to sustainability dates back to 1885 with the invention of the first electric room thermostat—and it continues to drive everything we do.

About the Role

We have an exciting opportunity to join our Industrial Refrigeration team. In this role, you’ll design and deliver solutions for projects in industrial sustainability, refrigeration, heat pumps, process plant cooling, and gas compression. You’ll work closely with customers, suppliers, and internal teams to ensure every solution meets technical specifications and quality standards.

Your expertise and organizational skills will help us deliver innovative, high-performance systems for some of the world’s largest companies.

What You’ll Do

  • Lead and execute projects in industrial sustainability, refrigeration, and heavy industry

  • Help customers achieve net-zero goals by developing energy transformation projects and highly efficient systems for chilling, heating, heat recovery, and energy transfer

  • Create engineering designs for industrial refrigeration, heat transfer, gas compression, hydrogen, chillers, and heat pump projects

  • Manage projects to ensure on-time delivery, budget compliance, and quality standards

  • Monitor project financials and provide regular updates to senior management

  • Prepare QA documentation and ensure compliance with OHS&E standards

  • Build strong relationships with customers and contractors

  • Identify opportunities for continuous improvement and innovation

  • Actively contribute to safety initiatives and resolve hazards promptly

What We’re Looking For

  • Strong technical knowledge of industrial refrigeration and compressors (rotary screw and reciprocating), service delivery efficiencies, and control system fundamentals

  • Hands-on experience in maintenance, reactive works, and mechanical/electrical control systems

  • Ability to deliver value-engineered solutions for refrigeration and compression clients

  • Engineering or technical qualifications

  • Excellent written and verbal communication skills

  • Strong understanding of ammonia refrigeration, chillers, gas compression, and industrial plant performance/design

  • Great customer service skills and a passion for front-line safety

  • Ability to travel to sites (including remote locations), supervise commissioning, diagnose technical issues, and implement upgrades when needed

Eligibility: Applicants must have the right to work in Australia. Pre-employment checks (including medical, criminal record, and drug & alcohol testing) will apply.

Ready to Elevate Your Career?

Join us and be part of a team that’s shaping the future of industrial sustainability.

📞 Contact Janis Sotelo for a confidential discussion:
+64 27 406 7974 | ✉️ janis.sotelo@jci.com

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PMO Coordinator
Leidos
Scoresby, VIC

Description

  • Accrue up to an extra 12 days of leave per year through our Life Days program.

  • Work with a world leading technology business at the forefront of innovation.

  • We’re a ‘Family Friendly’ certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.

Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers

Do Work That Matters

Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.  Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets.

Your New Role and Responsibilities

We have an opportunity for an experienced project coordinator to support a key priority program and be the driving force behind the project.


In this role, you will perform a variety of activities which are supported by standard procedures requiring familiarity and expertise with a broad field of administrative knowledge, including the following:

  • Manage PMO documentation and information systems, including the Document Delivery Library (DDL) and mailbox coordination.

  • Support program processes such as GFx and RFI activities through effective coordination and tracking.

  • Provide administrative and operational support to on-site staff and managers, ensuring smooth day-to-day operations.

  • Coordinate meetings and logistics, including scheduling, room bookings, preparation, and catering arrangements.

  • Uphold company policies, values, and safety standards, ensuring compliance with legislation and promoting a safe, respectful workplace.

Qualifications & Experience

  • Solid understanding of relevant functional and operational areas.

  • Proficiency in Microsoft Office Suite, with strong Excel skills; experience with Objective and SharePoint is desirable.

  • Ability to manage multiple tasks and priorities effectively, with strong planning, organisation, and time-management skills.

  • Strong communication and interpersonal abilities, with a customer-service focus.

  • Ability to work both independently and collaboratively, contributing effectively within a professional team environment.

  • High initiative, self-motivation, and the ability to build productive working relationships across all levels.

This role does require the successful applicant to be an Australian Citizen and hold a or be able to obtain an Baseline security clearance.

Diverse Team Members, Shared Values and a Common Purpose

Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase – Chief Executive, Leidos Australia.

Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.

Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.

Next Steps

  • To apply for this role, follow the links or apply via our Careers page.

  • Recruitment process - virtual / face to face interview & background checks.

  • Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.

  • We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team careers.au@au.leidos.com if you’d like to discuss any additional support during your application or throughout the recruitment process. 

At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”

If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

BMS Technician
Johnson Controls
Sydney, NSW

The Company

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. 

About the opportunity

We’re looking for a Service Technician – Building Automation to join our high-performing NSW Service Team. In this role, you’ll service and maintain complex building automation systems and associated equipment, ensuring our customers’ facilities run efficiently and reliably.

What’s on Offer:

  • Attractive salary + company vehicle + overtime

  • Work-life balance & flexibility

  • Structured training & remote tech support

  • Global career growth opportunities

Your Key Responsibilities

  • Supporting day to day operations for breakdowns and contract servicing

  • Diagnose and troubleshoot system issues, implementing effective solutions

  • Quoting and small project management

  • System diagnostics of BMS controls and HVAC systems

  • Timely fault analysis and rectification of technical issues

  • Service and maintain installed equipment on existing sites

As we are a Global company, we support internal promotion. There are opportunities to move into other areas of the business or develop your Technical and leadership skills into a management role. 

What we are looking for:

  • Experience with Building Performance and Energy Efficiency Solutions and Building Mechanical Services

  • Electrical Disconnect/Reconnect license (essential)

  • Strong IT, networking, and PC hardware configuration skills

  • 3+ years experience in building controls post apprenticeship

  • Commercial HVAC operational experience

  • Excellent communications skills and customer service

  • Passion to drive front line safety identification and resolution

  • Full Driver's license

Why Johnson Controls?

As a global organization, we champion internal mobility and career progression. Whether you want to deepen your technical expertise or step into leadership, we’ll support your journey.

Only applicants who have a current right to work in Australia will be considered.

Please note pre-employment checks – including reference checks, medical, criminal record check, and drug & alcohol testing – will form part of the eligibility process.

Apply Now or contact Janis for a confidential discussion:
📞 +64 27 406 7974 |
janis.sotelo@jci.com

JCI’s Diversity & Inclusion 

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. ​​​​​​ Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.

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Property Claims Consultant
Gallagher Bassett
Sydney, New South Wales
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Your Role

 

We are currently seeking a Property Claims Consultant to lead by example and facilitate excellence in our property claims handling. With a dedicated focus on customer service, this role will be offered on a permanent full-time basis with a hybrid approach working from our Sydney CBD office and Working From Home (WFH).


How you'll make an impact

You will add value to Gallagher Bassett across the following:

  • Manage a portfolio of property claims from end to end
  • Settle claims within client service instructions, company guidelines and delegated authority whilst maintaining excellent customer service skills
  • Build and develop external business relationships
  • Achieve monthly productivity levels as designated by your Team Leader
  • Resolve complaints in accordance with company guidelines

About you

We’re interested in hearing from people who possess:

 

To excel in this role, you will be a dedicated and driven team member who thrives in a busy yet rewarding environment.

  • Minimum 2 + years Property Claims experience
  • Excellent interpersonal, spoken and written communication skills
  • PC literate – Database and Microsoft Office with outstanding organisational and time management skills
  • A self-motivated individual with the ability to work autonomously
  • Energy and flexibility to work with the Corporate team, and the desire to support projects identified as being critical to the long-term business plan

What we can offer you:

  • Flexible work arrangements – including WFH
  • Paid Parental Leave
  • Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people
  • Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
  • Service recognition awards and employee assistance program for yourself and immediate family members
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
  • Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)
  • Reproductive leave
  • Birthday Club - have a day off during your birthday month as a gift from GB!

A brief overview on GB

 

Gallagher Bassett is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

 

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

 

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance!

 

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!

 

Agency applicants will not be considered for this role.

 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Claims Executive - Construction
Gallagher
North Sydney, New South Wales
Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

 

The purpose of this role is to act as a dedicated representative and advisor for clients throughout the claims process. Key responsibilities are:

  • Champion Client Interests: Advocate for construction clients, ensuring their claims are handled with care and precision.
  • Provide Expert Guidance: Help clients navigate the complexities of construction insurance policies, including coverage, exclusions, and entitlements.
  • Manage Construction Claims: Oversee the end-to-end claims process, from lodgement to resolution, ensuring all documentation is accurate and deadlines are met.
  • Negotiate for Success: Work with insurers, loss adjusters, and other stakeholders to secure the best possible outcomes for clients.
  • Resolve Complex Issues: Address disputes and provide innovative solutions to challenging claims scenarios in the construction sector.
  • Deliver Risk Insights: Analyse claims trends and provide actionable advice to clients on mitigating risks and improving their risk management strategies.

We are seeking a driven professional that possesses the following:

  • Client-Focused Mindset: A commitment to delivering exceptional service and building strong client relationships.
  • Exceptional Communication Skills: The ability to explain complex concepts clearly and negotiate effectively with stakeholders.
  • Problem-Solving Ability: A proactive thinker who can manage multiple priorities and resolve challenges with confidence.
  • Claims Management Experience: Proven experience in managing claims, ideally within the construction or related industries but we open to considering applicants with Property/Casualty experience.

If you’re passionate about construction insurance and claims advocacy, we’d love to hear from you. Join Gallagher and help us deliver tailored insurance solutions, effective risk management strategies, and exceptional client experiences in the construction sector.

 

Gallagher Benefits – we offer great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.

 

Apply now via our careers website, https://www.ajg.com/au/about-us/careers/ or for further information, please contact our Talent Acquisition team at careers@ajg.com.au

 

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

 

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.

Return to Work Specialist
Gallagher Bassett
Geelong, Victoria
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

As a Return-to-Work Specialist, you’ll be a leader in recovery and return to work by influencing and driving return to work outcomes on all injury claims. Identify and triage claims that are high/Medium and Low risk of exceeding expected return to work outcomes, whilst working closely with the supporting case managers. The RTW Specialist will utilise their knowledge and skillset in return to work, person centred injury management and exceptional stakeholder communication skills, to drive optimal return to work outcomes. This role can be based either out of our Geelong or Melbourne CBD offices


How you'll make an impact

  • Providing leadership as key subject matter expert within your team relating to recovery and RTW, whilst supporting your team manager and wider leadership group
  • Managing a small portfolio of high-risk injury claims, supporting injured workers and employers with their recovery, RTW and return to health
  • Supporting case managers of medium/low risk claims with regular claim conferencing
  • Identifying biopsychosocial risk factors leading to strategic recovery and return to work goals whilst achieving RTW goals
  • Identifying primary and secondary psychological claims whilst supporting appropriate strategic measures in managing injured workers back to full functional capacity
  • Undertaking RTW visits (Virtual and in person) when required to support recovery and RTW outcomes
  • Applying a person-centered management approach focusing on injured workers’ needs, by setting recovery goals and supporting them to achieve these

About you

  • Workers Compensation scheme Claims Management experience
  • Knowledge of Personal Injury Management concepts relating to Victoria’s Workers Compensation Scheme
  • Excellent customer service skills and experience
  • Time management, administrative and organisational skills
  • Experience in leading people, teams or key initiatives
  • Tertiary qualification in an appropriate discipline and/or demonstrated experience in a similar role is also ideal

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Entry Level Client Relationship Consultant
Gallagher Bassett
Adelaide, South Australia
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the Role

 

At Gallagher Bassett, we pride ourselves on delivering tailored solutions that make a meaningful impact. As part of My Plan Manager, a Gallagher Bassett company, you’ll join a team dedicated to empowering people with disabilities to navigate the National Disability Insurance Scheme (NDIS) with confidence.

Operating within our Client Services Team, the Client Relationship Consultant role is focused on providing exceptional, client-centered service that simplifies the NDIS experience for participants and their providers.


How you'll make an impact

Reporting to the Team Manager, your day-to-day responsibilities will include:

  • Connecting with clients via phone to understand their needs and provide tailored support.
  • Processing invoices and reimbursements efficiently and accurately, ensuring compliance with service standards.
  • Supporting disability service providers to present Agency-compliant invoices and resolve queries.
  • Proactively working with providers to ensure a seamless experience for clients, acting as a single point of resolution for their queries.

Your role will directly contribute to improving the lives of people with disabilities by simplifying financial administration and enabling them to focus on their goals.


About you

About You

 

We're looking for candidates who are passionate about delivering outstanding client-centred service and thrive in a fast-paced, structured environment. Your strong communication skills, problem-solving abilities, and empathetic approach will make you a trusted partner for clients and stakeholders alike.

 

To succeed as our next Client Relationship Consultant, you’ll:

  • Have previous experience in administration, customer service, or call centre roles.
  • Demonstrate the ability to build strong relationshipsand work collaboratively within a team.
  • Be skilled at multi-tasking, including typing and talking simultaneously.
  • Be driven to exceed targetsand deliver exceptional service.
  • Hold, or be willing to obtain, a Working with Children Check and an NDIS Worker Check.
  • Embody our values of kindness, innovation, inclusivity, and genuineness in everything you do.

About Us

 

Gallagher Bassett is a global leader in insurance, risk management, and organisational wellbeing. As part of our family, My Plan Manager is Australia’s first, largest, and leading provider of NDIS plan management services.

The NDIS is one of Australia’s most significant social reforms, transforming the lives of people with disabilities. At My Plan Manager, we simplify the NDIS by managing financial administration – including budgets, invoices, and compliant reporting – so participants can focus on what matters most to them.

 

Our values of kindness, genuineness, innovation, and inclusivity drive everything we do, and we’re proud to be part of the Gallagher Bassett family, delivering solutions that make a difference.

 

When you join us, you’ll enjoy:

  • Full-time positionswith flexible rostering (between 8am and 5:30pm, Monday to Friday).
  • A bright, modern officein a prime city location with access to free gym facilities.
  • The opportunity to arrange hybrid working arrangementsafter probation.
  • Ongoing training, support, and guidanceto help you reach your full potential.
  • A reward and recognition programto celebrate your achievements.
  • Career growth opportunitieswithin a global organisation.
  • Two extra days of paid leaveannually to volunteer with a registered charity of your choice.
  • A fun, inclusive, and vibrant workplace culturethat celebrates diversity.

 

To Apply

 

If this opportunity sounds right for you, we would love to hear from you! Click on "Apply for this Job."

To be considered for this opportunity, you must have the right to live and work in Australia when applying. Agency applicants will not be considered for this position.

 

We Embrace Equal Opportunity

 

At Gallagher Bassett and My Plan Manager, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our clients, team, and work. We’re proud to be an equal opportunity employer that embraces diversity and inclusion.

Join us and make a difference in the lives of people with disabilities while growing your career with a global leader.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Network Infrastructure Engineer
EOS IT Company
Sydney, NSW

Our Company
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Position Overview
As a Network Infrastructure Engineer, you will be focused on the build out and expansion of our global network. You'll work closely with SRE (Site Reliability Engineering) team, Network Engineering team, Infrastructure Engineering team, Project Managers and with various vendors and partners (including hardware vendors, logistics, and network providers, and ISPs) to maintain and improve our global infrastructure, and to plan and aggressively execute on the expansion of our network. 

What You’ll Do

  • You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure
  • Provisioning, hardware, software, and network
  • Creating documentation such as network “as builds” and topologies.
  • Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure
  • Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management
  • Providing technical guidance during deployment activities
  • Creating and maintaining documentation, plans, SOP's, MOP's etc
  • Collaborating with internal teams (infrastructure engineering, network engineering and SRE) for day to day activities
  • Assisting with the definition, documentation and implementation of consistent processes across all regions

 

What You Need to Succeed

  • This is a highly visible position that requires deep technical understanding of office infrastructure, physical and logical networking, Linux, and basic experience with data analysis and project management
  • To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures)
  • Minimum of 5 years of prior relevant experience in a Network Engineering role focusing on new site designs and buildouts. 
  • Minimum of 5 years experience in a Network operations role and highly familiar with Cisco catalyst centre, catalyst routing & switching, Wifi design, deployment and operational tuning. 
  • Experience solving problems through automation
  • Ability to write scripts for internal tools
  • Experience running and improving operational processes in a rapidly changing environment
  • Direct experience executing infrastructure projects with many moving parts
  • Professional level network certification, minimum CCNP level or higher
  • Strong knowledge of Cisco IOS and wireless
  • Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills
  • Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously
  • Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting).
  • Must be a team player
  • Proven organizational skills
  • Fluent in spoken & written English preferred 

Belonging at EOS

At EOS, we believe that diversity drives innovation and inclusion fuels growth. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. We welcome applicants from all backgrounds and encourage individuals of all identities to apply. Your unique perspective is what makes EOS stronger.
 

#IND
#LI-AL1
#LI-Onsite

Senior Data Scientist
Gallagher Bassett
Brisbane, Queensland
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the Role

 

As a Data Scientist, you will play a pivotal role in identifying opportunities to leverage data science, machine learning, and GenAI to solve complex business challenges. You will work collaboratively with cross-functional teams to develop, deploy, and monitor advanced data-driven solutions that enhance decision-making and deliver measurable outcomes. This role will also involve close collaboration with, and will report to Gallagher Bassett’s global data science team, ensuring alignment with global strategies and sharing best practices across regions.

 


How you'll make an impact

Key Responsibilities:

 

  • Identify opportunities for data science, machine learning, and GenAI solutions to address business challenges and deliver value at scale.
  • Develop and implement advanced data science and machine learning models, ensuring alignment with business objectives.
  • Research and evaluate competing solutions to determine optimal approaches for problem-solving.
  • Extract, clean, and prepare data for analysis, addressing data quality issues and performing feature engineering.
  • Collaborate with product managers and team members to design and deploy data science solutions.
  • Monitor and optimise model performance over time to ensure sustained predictive accuracy.
  • Develop and evaluate GenAI applications using tools such as LlamaIndex, LangChain, and LLMOps tools like DeepEval.
  • Create and refine prompts for querying large language models (LLMs) and assess their outputs.
  • Work with technology partners to build and maintain systems for deploying models and algorithms.
  • Provide guidance and mentorship to team members, fostering a collaborative and innovative environment.

About you

About You

 

We are looking for a passionate and experienced Data Scientist who thrives in a collaborative environment and is eager to push the boundaries of innovation.

 

Essential Skills and Experience:

 

  • A degree in Data Science, Machine Learning, Statistics, or a related field (Master’s degree preferred).
  • Strong understanding of data science and machine learning concepts, methodologies, and evaluation techniques.
  • Minimum of 5 years of hands-on experience in end-to-end data science projects.
  • Proficiency in Python and its data science libraries (e.g., Pandas, Scikit-Learn, Catboost, Keras, TensorFlow, PyTorch, NumPy, Matplotlib).
  • Expertise in SQL for data extraction, manipulation, and analysis.
  • Proven ability to lead and deliver projects independently, with a track record of mentoring and guiding team members.
  • Experience working in cloud-based environments, preferably Azure Databricks.
  • Familiarity with developing business applications using GenAI/LLM technologies and building LLM workflows on platforms like Azure Foundry.
  • Proficiency in tools such as LlamaIndex, LangChain, and LangGraph.
  • Strong communication skills to effectively convey complex data science concepts to non-technical stakeholders.
  • Experience in insurance or claims management is highly desirable.

 

 

How to Apply

 

Apply now to join our team and help us shape the future of insurance and risk management through data-driven insights and cutting-edge technology.


Click on Apply for this Job to submit your application.

 

To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Please note that agency applications will not be considered for this position.

 

 

 


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Network Operations & Build Engineer
EOS IT Company
Sydney, NSW

Our Company
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Position Overview
As a Network Infrastructure Engineer, you will be focused on the build out and expansion of our global network. You'll work closely with SRE (Site Reliability Engineering) team, Network Engineering team, Infrastructure Engineering team, Project Managers and with various vendors and partners (including hardware vendors, logistics, and network providers, and ISPs) to maintain and improve our global infrastructure, and to plan and aggressively execute on the expansion of our network. 

What You’ll Do

  • You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure
  • Provisioning, hardware, software, and network
  • Creating documentation such as network “as builds” and topologies.
  • Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure
  • Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management
  • Providing technical guidance during deployment activities
  • Creating and maintaining documentation, plans, SOP's, MOP's etc
  • Collaborating with internal teams (infrastructure engineering, network engineering and SRE) for day to day activities
  • Assisting with the definition, documentation and implementation of consistent processes across all regions

 

What You Need to Succeed

  • This is a highly visible position that requires deep technical understanding of office infrastructure, physical and logical networking, Linux, and basic experience with data analysis and project management
  • To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures)
  • Minimum of 5 years of prior relevant experience in a Network Engineering role focusing on new site designs and buildouts. 
  • Minimum of 5 years experience in a Network operations role and highly familiar with Cisco catalyst centre, catalyst routing & switching, Wifi design, deployment and operational tuning. 
  • Experience solving problems through automation
  • Ability to write scripts for internal tools
  • Experience running and improving operational processes in a rapidly changing environment
  • Direct experience executing infrastructure projects with many moving parts
  • Professional level network certification, minimum CCNP level or higher
  • Strong knowledge of Cisco IOS and wireless
  • Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills
  • Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously
  • Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting).
  • Must be a team player
  • Proven organizational skills
  • Fluent in spoken & written English preferred 

Belonging at EOS

At EOS, we believe that diversity drives innovation and inclusion fuels growth. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. We welcome applicants from all backgrounds and encourage individuals of all identities to apply. Your unique perspective is what makes EOS stronger.
 

#IND
#LI-AL1
#LI-Onsite

Premium & Credit Account Manager
Gallagher Bassett
Melbourne, Victoria
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Premium and Credit is a fundamental function within Workers Compensation. Like any form of insurance, all employers are required to pay a premium to ensure that their workplace retains a work cover policy to protect their workers in case of an incident. The calculation of Premium and follow-up of and Credit amounts is undertaken by our team of Premium and Credit experts.

As a Premium and Credit Account Manager, you will be responsible for providing support to GB’s Premium and Credit team through both calculating employer Premium and supporting employer’s premium and credit enquiries relating to Premium Payments. You’ll achieve this service through engaging with your wider team of premium and credit experts to ensure our clients’ needs are met in this important function.


How you'll make an impact

  • Providing a professional and customer focused premium management service for all Workers Compensation clients
  • Processing renewals and annual adjustments to premium for our clients
  • Maintaining employer information and workplace details within claims database
  • Answering premium related queries via either telephone, written correspondence or client visit
  • Completing accurate assessment/allocation of Workers Compensation Industry Classifications, premium calculations and Succession & Grouping for clients
  • Controlling the value, number, age and proportion of outstanding premium whilst maintaining scheme benchmarks
  • Investigating legal recovery action as required
  • Applying standard security controls to ensure confidentiality of information
  • Developing and maintaining credit management policies

About you

  • Experience within insurance fund administration and/or credit collections
  • Workers Compensation knowledge and experience, ideally in Premium and/or Credit management is preferred, but not essential to your success
  • Experience in client service role
  • Attention to detail and critical thinking skills and an aptitude for working in a fast-paced environment
  • Excellent customer service, communication and interpersonal skills

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Technical Manager
Gallagher Bassett
Melbourne, Victoria
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the role

 

As the primary in-team specialist for technical claims and Workers Compensation knowledge, in the Technical Manager position you will use your unique skill set to provide coaching and mentoring to claims staff with relation to complex claims matters.

 

You will also use your knowledge of Workers Compensation legislation to review and endorse claims decisions, liaise with legal parties relating to claims disputes, undertake various calculations relating to compensation, and provide technical reviews for claims management strategies.


How you'll make an impact

Your responsibilities will include:

  • Applying your specialist Workers Compensation technical knowledge to claims of a complex nature, and acting as a technical reference point for other team members such as Case Managers and Senior Case Managers
  • Guiding, advising and assisting employer clients who require specialist technical assistance
  • Interacting with and providing instructions to Legal Panel Firms within the required timeframes on all pre-litigated and litigated matters
  • Providing employers, employer consultants and other involved parties with updates in relation to litigated matters
  • Undertaking adverse decision quality revisions and endorsements
  • Completing case conferencing with Case Managers and attending claims review meetings when required
  • Undertaking pre-conciliation checks, assisting with strategy considerations and attending conciliation conferences as required
  • Mentoring and coaching other members of your team

About you

We’re interested in hearing from people who possess:

  • Experience within the Worker’s Compensation industry and in the application of Work Cover legislation
  • Ability to interpret and apply Accident Compensation Act
  • Fantastic customer service skills
  • Exceptional communication and interpersonal skills
  • Experience in client service role
  • Coaching, mentoring, and leadership skills
  • Bachelor of Law Degree and/or Industry Related Qualifications will be ideal

What we can offer you:

  • Monthly RDO (Rostered Day Off) after the completion of your probationary period 
  • Attractive remuneration packaging & flexible work arrangements including Work from Home
  • Paid Parental Leave
  • Reproductive leave 
  • Birthday Club: Enjoy a day off during the month of your birthday, on GB!
  • Excellent working environment – our team at GB is renowned for it's dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities;
  • Exciting career – as our Company grows, so do the opportunities for our people;
  • Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
  • Service recognition awards; and employee assistance program for yourself and immediate family members.
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
  • Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)

To apply:

 

If this sounds like an opportunity you would be interested in, we would love to hear from you. Click on Apply for this Job.

 

To be considered for this opportunity you must have right to live and work in Australia when applying.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Team Manager - NSW Workers Compensation
Gallagher Bassett
Sydney, New South Wales
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

 

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

 

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

 

Some great things are happening here at GB as we continue through an exciting period of growth and transformation. And, we would love YOU to be a part of it! As a Team Manager within our Claims Operations team, you will lead a dynamic team of dedicated staff who manage workers compensation claims, and promote safe, timely and durable return to work outcomes for injured workers. 

 

This role provides a unique opportunity to lead a team in a fast-paced work environment, further developing your leadership skills and contribute to a vibrant and collaborative culture, along with continual improvement of our service offerings, to both internal and external stakeholders.

 

Whether you are an experienced workers compensation professional looking to take the next step in your career, or are a current leader looking to bring your experience and passion for the development of people to a new industry, we would love to hear from you!


How you'll make an impact

  • Lead a team of Claims personnel with varying levels of experience within the workers compensation space;
  • Contribute to shaping our culture through high levels of people engagement; with a view to recognising the importance of diversity and increasing our people’s satisfaction levels and having pride in our goals;
  • Participate in workforce planning and recruitment activities for the function;
  • Monitor service performance by establishing clear goals and expectations, tracking progress against goals, ensuring timely feedback, appropriate support, addressing performance deficiencies promptly and recognising and rewarding exceptional performance;
  • Mentor your team and provide them with coaching and professional support to ensure they reach their full potential. Analyse team performance trends and projections, and implement remedial action to resolve issues where required;
  • Promote a culture which ensure compliance to our business processes is adhered to;
  • Identify areas of opportunity within your team and the business and take any action to improve outcomes for our customers and people.

About you

  • Demonstrated experience in coaching and mentoring, within a high-volume and fast-paced environment, or significant experience in workers compensation claims management and providing coaching;
  • Knowledge of general business and administrative practices and managing cost effective business activities;
  • Experience in managing performance through qualitative and quantitative metrics;
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of stakeholders;
  • Exceptional time management and organisational skills;
  • A strategic mindset and approach to work;
  • A strong sense of team and collaboration;
  • A resilient attitude.

 

To be considered for this opportunity you must have right to live and work in Australia when applying.

 

Unsolicited agency applicants will not be considered for this position.

 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Senior Case Manager - Self-Insurance (Hybrid)
Gallagher Bassett
Sydney, New South Wales
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Your Role

 

Due to recent business growth, we are currently seeking experienced Senior Case Manager’s to join our Self-Insurance team on a permanent full-time basis with flexibility of a hybrid approach with WFH and in the Sydney CBD or Parramatta office. We also offer the flexibility of a 9-day compressed working fortnight or a monthly RDO.

 

Reporting to the Team Manager, you will be responsible for providing a customer focused, case management service to your assigned Self-Insured clients. You will have responsibility for the pro-active management of all claims within your portfolio from notification to closure and be part of a high performing team.


How you'll make an impact

You will add value to Gallagher Bassett across the following:

  • Demonstrate SIRA Claims Management Principles when liaising with all claim stakeholders (including employer, injured workers, nominated treating doctors and external service providers)
  • Interpret and accurately apply relevant Legislation, Guidelines and Regulatory Standards.
  • Competently meet SIRA Claims Compliance requirements
  • Deliver sustainable, cost effective, claims outcomes in partnership with stakeholders
  • Participate in Process Improvement Initiatives.
  • Complete Daily Workflow to GB and Client Service Standards. This includes:
    • Proficient Liability Assessments and Decisions
    • PIAWE Calculations
    • Assessment of Daily Third-Party Provider Invoices
    • Assessment of Weekly Compensation Payment Entitlements
    • Conducting Work Capacity Assessments and make sound Work Capacity Decisions
    • Sustaining the portfolio’s existing high File Closure rate

About you

We’re interested in hearing from people who possess:

 

To see through your success, you will be a claims management professional who thrives in a busy yet rewarding environment. An opportunity for a performance driven Senior Case Manager, delivering consistent claims excellence and service excellence to their assigned client.

  • A minimum of 3 years case management experience in NSW Workers’ Compensation is essential
  • End to end case management experience is highly desirable
  • Self-Insurance case management experience is highly desirable
  • Allied health background is highly desirable
  • Experience in delivering Excellent RTW Outcomes
  • Highly Efficient with Excellent Data Accuracy
  • Ability to work autonomously
  • Expert Customer Service skills
  • Excellent verbal and written Communication
  • High level of Professionalism
  • Strong Time management skills
  • Solution focused
  • Implement Pro-active, Outcome based strategies
  • PC literate – Claims System Database/s and Microsoft Office  
  • Tertiary qualifications in an appropriate discipline is desirable but not compulsory

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following:

  • Flexible work arrangements – including WFH and 9-day fortnight or monthly RDO
  • Paid Parental Leave
  • Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people
  • Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
  • Service recognition awards and employee assistance program for yourself and immediate family members
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
  • Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)
  • Reproductive leave
  • Birthday Club - have a day off during your birthday month as a gift from GB!

A brief overview on GB

 

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).  Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

 

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 2000 staff.

 

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance!

 

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!

 

To be considered for this opportunity you must have the right to live and work in Australia when applying.

 

Agency applicants will not be considered for this role.

 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Claims Officer
Gallagher Bassett
Adelaide, South Australia
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

See yourself in our team:

In the role of a Claims Officer you will be responsible for the delivery of a personalised, empathetic and organised claims management service to the SA Community, supporting the return to work process for individuals that have experienced a workplace injury.

 

Working with our Return to Work Specialist, Impairment Benefit Specialists, Dispute Resolution Officers and other technical roles within the SA operations, the role is responsible for claim management functions, including providing administration support with a focus on internal and external customer service.


How you'll make an impact

On a day to day basis you will:

  • Upload all relevant data and information into Gallagher Bassett and Return to Work SA systems in a timely manner
  • Providing high quality customer service by actively listening, showing empathy and recognising the needs of the worker and employer
  • Receive phone claim lodgement from injured worker or employer and call secondary party to verify information within appropriate time frames
  • Manage the determination of low risk (e.g. medical expenses only and Noise Induced Hearing Loss) claims
  • Ensure accurate and timely data entry for determinations and payments, with a particular focus on compliance with legislation
  • Educate all stakeholders on RTW process, legislative requirement, initial claims decision, formal statement requirement and advocate the mobile case management service provided where necessary
  • Proactive claims management support for internal stakeholders e.g. booking appointments and referral with medical providers, drafting and issue letters to stakeholders, processing of invoices in a timely manner

About you

We are interested in hearing from people who have: 

  • Recent work experience within a customer service-based role
  • Strong administration experience
  • Excellent communication and interpersonal skills as well as a team player attitude
  • Exceptional time management and organisation skills
  • Experience working within a dynamic fast paced environment

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Eligibility Officer
Gallagher Bassett
Adelaide, South Australia
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

See yourself in our team:

We have a great opportunity for an Eligibility Officer to join our team. In this role, you will be the first point of contact responsible for coordinating and obtaining information from key stakeholders to determine the acceptance or rejection of Worker’s Compensation claims in line with legislation. You’ll also be responsible for conducting investigations as necessary to ensure every decision made for new claims are of the highest quality and consideration for our customers.


How you'll make an impact

On a day to day basis you will:

  • Working as part of the Eligibility team to make sustainable, appropriate and quality initial liability determinations for your portfolio of newly lodged Work Cover claims
  • Driving an effective investigatory process in order to make quality initial liability decision
  • Communicating updates and outcomes relating to decisions to both injured workers and employers
  • Providing a quality customer service experience for our internal and external customers
  • Communicating the initial decision rational to the Dispute Resolution Team to support the conciliation process
  • Working together with your Team Manager, Case Managers & Technical Managers and to determine liability and review of entitlement

About you

We’re looking for

  • Claims management experience is desirable, but transferable skills in Customer Service & Administration are essential 
  • Exceptional time management and organisational skills and the ability to prioritise your tasks
  • Excellent communication and interpersonal skills, and a team-player attitude
  • An aptitude for working within a dynamic, fast paced and challenging environment

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Account Executive - Energy
Gallagher
North Sydney, New South Wales
Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

 

The purpose of this role is to manage a team portfolio of Energy clients; taking a pro-active approach to all aspects of account management and service delivery.

 

Key accountabilities include: 

  • Maintaining and developing business relationships with new and existing clients
  • Provide reliable assistance to the Client and Account Managers
  • Assisting with the management and maintenance of budget, business plan and debtors 

This is a great opportunity and to be considered, we are seeking:

  • Tier 1 Insurance Broking qualification
  • Pro-active approach and exceptional attention to detail
  • Highly developed communication and negotiation skills
  • Driven and professional disposition with a willingness to contribute to a team environment

Gallagher Benefits – we offer great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.

 

Apply now via our careers website, https://www.ajg.com/au/about-us/careers/ or for further information, please contact our Talent Acquisition team at careers@ajg.com.au

 

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

 

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.

Service Technician
Johnson Controls
Coffs Harbour, NSW

About Johnson Controls

Johnson Controls is a global leader in diversified technology and multi-industrial solutions, serving customers in more than 150 countries. With 135,000 employees worldwide, we create intelligent buildings, efficient energy solutions, integrated infrastructure, and next-generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to 1885 with the invention of the first electric room thermostat.

About the Opportunity

Due to continued growth, we are seeking a motivated Service Technician to join our Coffs Harbour team.

This role offers autonomy and variety, allowing you to showcase your expertise across multiple projects while continuing to develop your technical and leadership skills.

Key Responsibilities

  • Perform system repairs and maintenance, including:

    • Small commercial installations with the ability to read and follow plans

    • Preventative and routine maintenance

    • Commissioning, installation, overhaul, fault-finding, and servicing of mechanical systems

  • Maintain a wide range of equipment, from package units to chillers and central plant systems

  • Work with Johnson Controls’ Building Management Systems

  • Quote small works and manage sites effectively

About You

  • Experience with chillers and commercial air conditioning

  • Trade qualification in Refrigeration or Electrical with HVAC experience

  • Restricted Electrical License

  • Current driver’s license

  • Right to work in Australia

Please note: Pre-employment checks—including references, medical assessment, criminal record check, and drug & alcohol testing—will form part of the eligibility process.

How to Apply:

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