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Return to Work Specialist
Gallagher Bassett
Darwin, Northern Territory
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

 

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

 

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

 

There are some great things happening at GB and we want YOU to be a part of it all!

 

As the Return to Work Specialist, you will support the Claims teams with strategic return to work, recovery and independence advice. Working closely with all internal and external stakeholders, you will support claims risk triage, case management strategies for more complex claims, educate claims staff on injury and RTW best practices, enhance injury management planning and undertake face to face interventions where required to support our customers.

 

This role provides a unique opportunity to provide specialist support and grow your career in an exciting direction, and lend your experience to build and grow the technical expertise, operations and processes across the function.


How you'll make an impact

  • Support customers and clients with the recovery, return to work (RTW) and return to health, undertaking RTW and treater conference visits where required (virtual and in person);
  • Support case management of injury recovery with regular face to face claim conferencing and proactive identification of psychosocial factors impacting injury recovery;
  • Develop and support strategic return to work and recovery solutions, and coach teams in continuous improvement and best practice claims management;
  • Collaborate with internal and external stakeholders, medical professionals and Vocational Rehabilitation Providers throughout the recovery journey to support recovery at work outcomes;
  • Identify and administer opportunities for education, benefits of services and other rehabilitation and/or vocational support to create positive impact to return to work outcomes;
  • Educate and inform stakeholders on the return to work process and legislative requirements.

About you

  • Previous experience and/or qualifications in injury rehabilitation, vocational counselling or allied health;
  • Ability to work in a sensitive environment with compassion and professionalism;
  • Highly developed communication skills, with the ability to engage and influence at all levels of organisation;
  • Exceptional time management and organisational skills;
  • A strategic mindset and approach to work;
  • A strong sense of team and collaboration;
  • A resilient attitude;
  • Current Australian driver’s license (full).

If you want to part of something new and help to change peoples’ lives, then we would love to hear from you today!

 

Click on Apply for this Job.

 

To be considered for this opportunity you must have right to live and work in Australia when applying.

 

Unsolicited agency applicants will not be considered for this position.

 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Property Claims Consultant
Gallagher Bassett
Sydney, New South Wales
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Your Role

 

We are currently seeking a Property Claims Consultant to lead by example and facilitate excellence in our property claims handling. With a dedicated focus on customer service, this role will be offered on a permanent full-time basis with a hybrid approach working from our Sydney CBD office and Working From Home (WFH).


How you'll make an impact

You will add value to Gallagher Bassett across the following:

  • Manage a portfolio of property claims from end to end
  • Settle claims within client service instructions, company guidelines and delegated authority whilst maintaining excellent customer service skills
  • Build and develop external business relationships
  • Achieve monthly productivity levels as designated by your Team Leader
  • Resolve complaints in accordance with company guidelines

About you

We’re interested in hearing from people who possess:

 

To excel in this role, you will be a dedicated and driven team member who thrives in a busy yet rewarding environment.

  • Minimum 2 + years Property Claims experience
  • Excellent interpersonal, spoken and written communication skills
  • PC literate – Database and Microsoft Office with outstanding organisational and time management skills
  • A self-motivated individual with the ability to work autonomously
  • Energy and flexibility to work with the Corporate team, and the desire to support projects identified as being critical to the long-term business plan

What we can offer you:

  • Flexible work arrangements – including WFH
  • Paid Parental Leave
  • Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people
  • Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
  • Service recognition awards and employee assistance program for yourself and immediate family members
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
  • Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)
  • Reproductive leave
  • Birthday Club - have a day off during your birthday month as a gift from GB!

A brief overview on GB

 

Gallagher Bassett is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

 

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

 

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance!

 

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!

 

Agency applicants will not be considered for this role.

 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Customer Service Representative Agent Work At Home - Part Time Remote Panelist
Apex Focus Group Inc.
Sydney, New South Wales

Job Title: Customer Service Representative Agent Work At Home - Part Time Remote Panelist

Part Time Focus Group Participants - Remote Work At Home Online (Up To $1550/Week)

Description:

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

We need participants on the following topics:

  • Child Related (individuals with children 18 yrs or younger)
  • Cell Phones (Apple, Android, or Windows...Prepaid or Contract)
  • Entertainment (TV shows, movies, and video games)
  • Food (If you buy fast food, casual dining, or upscale dining)
  • Sports (Casual viewers and die-hard fans)
  • Electronics (Tell us which devices you prefer and why)
  • Pets (Animal lovers needed! Dogs, cats, and other pets)
  • Automobiles (Do you own, make payments, or lease your vehicle?)

Responsibilities:

  • Show up at least 10 minutes prior to discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smart phone with working camera or webcam on desktop/laptop.
  • Must have access to a reliable internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.
  • Customer Service Representative Agent experience is not necessary

Job Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed if you choose to work at home remotely.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are launched to the public.

Compensation:

  • $30-$75 (per 1 hour session)
  • $950-$1550 (multi-session studies)

You must apply on our website and complete questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

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Return to Work Officer
Gallagher Bassett
Adelaide, South Australia
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

See yourself in our team:

In the role of a Return to Work Officer you will be responsible for the delivery of personalised, empathetic services, that provides early intervention and high quality face-to-face service to workers, employers and treating health practitioners.  This role is a stepping stone towards the RTWS role, and manages a portfolio comprised of both Corporate and Commercial medical expense claims.


How you'll make an impact

On a day to day basis you will:

  • Manage a portfolio of both Corporate and Commercial medical expense claims ensuring appropriate risk assessments are carried out. Escalate claims to a Return to Work Specialist if required within agreed timeframes;
  • Maintain knowledge of relevant legislation or changes to ensure accurate claim advice is provided to our customers;
  • Provide effective and efficient claims administration to ensure that injured workers receive fair and accurate compensation in accordance with relevant legislation;
  • Provide high quality customer service to internal and external stakeholders, educating and informing stakeholders on the return to work process, legislative requirements and premium impact;
  • In liaison with internal stakeholders once the claim reaches medical entitlements, act as the key decision maker for all claims allocated;
  • Facilitate and monitor cost management strategies on claims, ensuring cost effectiveness for the purpose of sustainability of the scheme;
  • Assist employers and workers with completing any documentation needed, educating employers and workers in completing any workers compensation documentation as required, ensuring technical elements of the act are explained in a language that the worker and employer can understand.

About you

We are interested in hearing from people who have:

  • Recent or previous work experience in Workers Compensation and/ or Claims Management experience is highly desirable
  • Experience in the Allied Health or Job Placement industry is highly desirable
  • Demonstrated knowledge of the Return to Work Act and its application is desirable, but not essential
  • Demonstrated knowledge of relevant acts, legislation and work health benefits is desirable, but not essential
  • Excellent customer service, communication and interpersonal skills as well as a team player attitude
  • Demonstrated high levels of autonomy with a learning mindset.
  • Experience working within a dynamic fast paced environment

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Senior Data Scientist
Gallagher Bassett
Brisbane, Queensland
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the Role

 

As a Data Scientist, you will play a pivotal role in identifying opportunities to leverage data science, machine learning, and GenAI to solve complex business challenges. You will work collaboratively with cross-functional teams to develop, deploy, and monitor advanced data-driven solutions that enhance decision-making and deliver measurable outcomes. This role will also involve close collaboration with, and will report to Gallagher Bassett’s global data science team, ensuring alignment with global strategies and sharing best practices across regions.

 


How you'll make an impact

Key Responsibilities:

 

  • Identify opportunities for data science, machine learning, and GenAI solutions to address business challenges and deliver value at scale.
  • Develop and implement advanced data science and machine learning models, ensuring alignment with business objectives.
  • Research and evaluate competing solutions to determine optimal approaches for problem-solving.
  • Extract, clean, and prepare data for analysis, addressing data quality issues and performing feature engineering.
  • Collaborate with product managers and team members to design and deploy data science solutions.
  • Monitor and optimise model performance over time to ensure sustained predictive accuracy.
  • Develop and evaluate GenAI applications using tools such as LlamaIndex, LangChain, and LLMOps tools like DeepEval.
  • Create and refine prompts for querying large language models (LLMs) and assess their outputs.
  • Work with technology partners to build and maintain systems for deploying models and algorithms.
  • Provide guidance and mentorship to team members, fostering a collaborative and innovative environment.

About you

About You

 

We are looking for a passionate and experienced Data Scientist who thrives in a collaborative environment and is eager to push the boundaries of innovation.

 

Essential Skills and Experience:

 

  • A degree in Data Science, Machine Learning, Statistics, or a related field (Master’s degree preferred).
  • Strong understanding of data science and machine learning concepts, methodologies, and evaluation techniques.
  • Minimum of 5 years of hands-on experience in end-to-end data science projects.
  • Proficiency in Python and its data science libraries (e.g., Pandas, Scikit-Learn, Catboost, Keras, TensorFlow, PyTorch, NumPy, Matplotlib).
  • Expertise in SQL for data extraction, manipulation, and analysis.
  • Proven ability to lead and deliver projects independently, with a track record of mentoring and guiding team members.
  • Experience working in cloud-based environments, preferably Azure Databricks.
  • Familiarity with developing business applications using GenAI/LLM technologies and building LLM workflows on platforms like Azure Foundry.
  • Proficiency in tools such as LlamaIndex, LangChain, and LangGraph.
  • Strong communication skills to effectively convey complex data science concepts to non-technical stakeholders.
  • Experience in insurance or claims management is highly desirable.

 

 

How to Apply

 

Apply now to join our team and help us shape the future of insurance and risk management through data-driven insights and cutting-edge technology.


Click on Apply for this Job to submit your application.

 

To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Please note that agency applications will not be considered for this position.

 

 

 


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Senior Manager - Continuous Improvement
Gallagher Bassett
Melbourne, Victoria
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the Role

 

We have a unique and exciting opportunity for a dynamic leader to join Gallagher Bassett’s Workers’ Compensation Team as our Senior Manager – Continuous Improvement.

 

In this role you will be pivotal in enhancing performance through data-driven analysis, operational improvements and leading programs. Your focus will be on improving performance, managing high-impact initiatives, and fostering a culture of continuous improvement throughout the organisation. You will provide executive-level insights, ensuring governance and engaging stakeholders to align with strategic goals and regulatory standards, while achieving sustainable results and measurable benefits.


How you'll make an impact

Key Responsibilities:

  • Contract Performance Analysis: Conduct in-depth analysis of critical performance metrics to establish trends, risks, and opportunities. Drive operational improvements and deliver actionable insights to the Senior Leadership Team.
  • Strategic Projects & Program Leadership: Lead and deliver high-impact projects aligned with strategic priorities, oversee the design and execution of programs, and manage the complete lifecycle of strategic initiatives from business case development to benefits realisation.
  • Continuous Improvement: Develop and execute initiatives to address performance gaps and emerging risks. Collaborate with cross-functional teams to implement solutions efficiently, fostering a culture of continuous improvement and agile problem-solving.
  • Executive Data Analysis & Reporting: Deliver detailed data analysis to support decision-making. Assist in creating operational dashboards and reporting frameworks to provide real-time visibility of key performance metrics.
  • Portfolio Analysis: Perform portfolio reviews to identify opportunities for growth, efficiency, and risk mitigation. Advise the Senior Leadership Team on strategic direction and resource allocation, and support scenario planning for contract renewals and market changes.
  • Accountability & Governance: Define clear accountabilities for performance and strategic program delivery. Develop governance frameworks to monitor progress, address issues, and mentor team members to enhance their skills in improvement and project management.
  • Stakeholder Engagement: Act as a key liaison with WorkSafe, external partners, and internal teams to ensure alignment and proactive issue management, and represent GB in industry forums and working groups as needed.

About you

About You

 

We are seeking an exceptional leader to drive robust governance, foster accountability, and enhance stakeholder engagement, while cultivating a culture of continuous improvement and agile problem-solving.

 

Essential Skills and Experience:

  • Workers’ Compensation Expertise - At least 10 years experience in workers’ compensation
  • Team Management - Proven ability to lead and manage the performance of a large team, fostering collaboration and achieving results.
  • Technical Proficiency - Advanced skills in Microsoft Word and Excel, with the ability to quickly learn and work within other software applications.
  • Financial and Analytical Skills - Strong financial, analytical and business acumen to interpret data and support strategic decision-making.
  • Self-Motivation - Highly self-directed, proactive, and capable of prioritising tasks in a dynamic environment.

 

How to Apply

 

If you think this could be the next role for you, we'd love to hear from you! Click on Apply now to submit your application.

 

To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Please note that agency applications will not be considered for this position.

 

Manager Safety, Systems and Programs
Leidos
Adelaide Airport, SA

Description

  • Feel a sense of purpose in your work - every mission directly contributes to protecting and advancing Australia’s safety and security. 

  • Build valuable experience in a high‑impact safety role with exposure to complex aviation operations and senior stakeholders

  • We’re a ‘Family Friendly’ certified workplace – we understand the diverse roles our team members need to play within their own unique family setting and actively support them.  

 

 

Do Work That Matters 

Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets.  

 

Your New Role and Responsibilities  

  • Lead, promote and uphold safety as a core organisational value. 

  • Drive SMS compliance by guiding staff, monitoring performance, and improving processes. 

  • Develop, implement and maintain safety programs, policies and procedures. 

  • Manage risk, change management, and assurance activities across the organisation. 

  • Oversee incident investigations, safety surveys, and emergency response coordination. 

 

What You’ll Bring to Make An Impact  

  • 5–10 years aviation experience within safety or operational environments. 

  • Strong knowledge of Safety Management Systems and CASA regulatory frameworks. 

  • Lead Auditor qualification in Quality or Safety Auditing. 

  • Lead Investigator qualification in Safety Investigation. 

  • Tertiary qualifications in Safety Management (or equivalent aviation experience). 

 

Don’t worry if you don’t tick all the boxes – if you meet most of them, we encourage you to submit your application We’re most interested in your strengths, what you want to learn and how far you want to go.  

 

This role does require the successful applicant to be an Australian Citizen and bewilling to obtain and hold a Baseline or greater security clearance.  

 

Diverse Team Members, Shared Values and a Common Purpose 

Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase – Chief Executive, Leidos Australia. 

 

Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.  

 

Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community. 

 

Next Steps 

  • To apply for this role, follow the links or apply via our Careers page.  

  • Recruitment process - 1 initial phone screen, 1behavioural based interview & background checks. 

  • Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1. 

  • We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team careers.au@au.leidos.com if you’d like to discuss any additional support during your application or throughout the recruitment process.   

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Assistant Insurance Broker - Trade Credit
Gallagher
Brisbane, Queensland
Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

 

We are seeking a motivated Assistant Account Executive to support our branch with daily office operations. Your role will encompass a variety of administrative tasks, including client file reviews, account management, banking and redirecting incoming calls. You will receive comprehensive training to familiarise yourself with our systems, enhancing your skills in the insurance industry.

 

About You:

  • Proven experience in administration, sales, or customer service
  • Insurance experience in underwriting, claims, or broking is advantageous
  • Strong organisational and time management skills, with the ability to prioritise and multitask
  • Excellent verbal and written communication skills
  • High attention to detail in administrative tasks
  • Dedication to delivering exceptional client service

 Gallagher Benefits – we offer great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.

 

Apply now via our careers website, https://www.ajg.com/au/about-us/careers/ or for further information, please contact our Talent Acquisition team at careers@ajg.com.au

 

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

Account Manager - Corporate
Gallagher
Perth, Western Australia
Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Gallagher is a world-renowned leader in insurance broking, risk management, and consulting, with a presence in over 130 countries and a team of more than 53,000 professionals. We combine global expertise with a local touch, and our commitment to being a socially responsible and ethical organisation is embodied in our Shared Values, The Gallagher Way.

We are proud to be recognised as one of Insurance Business Australia’s Top Insurance Employers and Forbes Best Employers for Women.

 

About the Role

We are seeking a dynamic professional to manage a significant portfolio of corporate clients. In this role, you’ll take a proactive approach to account management and service delivery, ensuring exceptional outcomes for our clients.

Key Responsibilities

  • Analyse and articulate insurable risks, design tailored insurance solutions and negotiate the best deals in the global insurance market
  • Build and maintain strong relationships with underwriting partners
  • Manage your own budget, sales plan and debtors
  • Mentor and coach junior team members to support their professional growth
  • Drive new business development and identify growth opportunities
  • Represent and promote the Gallagher brand within the local, regional and national business community

About You

To excel in this role, you’ll bring:

  • Proven experience in a similar role, ideally with exposure to mid-to-large corporate accounts
  • A strong sales orientation with the ability to build and maintain a robust pipeline for new business growth
  • Extensive account management experience in general commercial insurance
  • A track record of delivering financial and operational results while maintaining exceptional client service
  • Tier 1 insurance broking qualification
  • Outstanding communication and negotiation skills, coupled with a driven, professional, and passionate approach

Why Gallagher?

We offer a range of benefits and career development opportunities, including:

  • Tuition assistance and tailored career development programs
  • Wellbeing initiatives and an Employee Assistance Program
  • Additional week of Lifestyle Leave
  • Gallagher Rewards – discounts at 350+ major retailers
  • Employee Stock Purchase Plan to invest in our growth
  • Paid volunteering days
  • Salary-sacrificed superannuation options

Apply Now

Take the next step in your career by applying via our careers website: Gallagher Careers For further information, contact our Talent Acquisition team at careers@ajg.com.au

 

Important Information

Employment is subject to satisfactory completion of background checks conducted by Gallagher or an authorised third party.

 

Diversity, Equity and Inclusion

Gallagher is an Equal Employment Opportunity (EEO) employer committed to fostering a diverse, inclusive, and equitable workplace. We welcome individuals of all backgrounds, including diverse ethnicities, faiths, sexual orientations, gender identities, and lifestyle choices.

 

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Account Manager - Mining
Gallagher
Perth, Western Australia
Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

 

About this role:

 

The purpose of this role is to manage and grow a portfolio of corporate clients, advising on a range of products including:

  • Maintaining and developing business relationships with new and existing clients
  • Describing insurable risk, designing bespoke insurance solutions and negotiating the best deal in the global insurance market
  • Developing and maintaining meaningful working relationships with our underwriting partners
  • Managing and maintenance of budget, business plan and debtors 
  • Active mentoring  of team members
  • Building a long term pipeline to support New Business growth
  • Promoting the Gallagher brand within the local business community

 This is an excellent opportunity, and to be eligible for consideration, we are looking for candidates with at least 8 years of experience in a similar role, preferably with exposure to the Insurance sector (Mining area), along with the following:

  • Strong account management experience gained within general insurance broking
  • Tier 1 Insurance Broking qualification
  • Pro-active approach to all aspects of account management and service delivery  
  • Highly developed communication and negotiation skills
  • Driven and professional disposition with a willingness to contribute to a team environment

Gallagher Benefits – we offer great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.

 

Apply now via our careers website, https://www.ajg.com/au/about-us/careers/ or for further information, please contact our Talent Acquisition team at careers@ajg.com.au

 

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

 

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.

Injury Management Advisor
Gallagher Bassett
Darwin, Northern Territory
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

 

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

 

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

 

There are some great things happening at GB as we continue through a period of exciting period of transformation and change, including the introduction of dedicated specialist hubs within our claims functions that are truly unique to the market and our service offerings to injured workers and clients alike. And, we want YOU to be a part of it all!

 

We are excited to announce a new Injury Management Specialist opportunity, based in Alice Springs, offering you the work-life balance you earn! Reporting to the Team Manager, you will join a collaborative team, providing  advice, quality assurance and coaching to our Claims personnel, and contributing to our best practice injury management support.

 

This is a unique opportunity to bring your allied health qualifications and personal injury claims experience to a truly rewarding role.


How you'll make an impact

  • Support claims teams across injury management activities, including treatment and recovery strategies, injury management planning, treatment provider liaison, etc;
  • Provide coaching to Claims teams around best-practice injury management, feedback and training;
  • Collaborate with Claims teams and broader specialist functions, including Return to Work, Mental Health and Technical Support;
  • Participate in a range of operational projects and business initiatives.

About you

  • Previous experience as an Injury Management Specialist within an insurer setting, including workers compensation, CTP, etc;
  • Tertiary qualifications in allied health, such as exercise physiology, physiotherapy, nursing, etc;
  • Strong coaching ability, with an approachable attitude;
  • Exceptional time management and organisational skills;
  • Highly developed communication skills, with the ability to engage at all levels of organisation;
  • A strategic mindset and approach to work;
  • A strong sense of team and collaboration;
  • A resilient attitude.

 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

 


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Dispute Resolution Officer
Gallagher Bassett
Adelaide, South Australia
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

See yourself in our team:

As the Dispute Resolution Officer (DRO), you will be responsible for the delivery of professional and customer focused workers compensation claims service for all SA clients with an emphasis based on quick and efficient decision-making that resolves disputes expeditiously and fairly


How you'll make an impact

On a day to day basis you will:

  • Provide high quality customer service to internal customers, injured workers, employers and legal representatives to ensure best practice claims outcomes are achieved;
  • Undertake tasks associated with the preparation of SAET conferences
  • Appropriately distinguishing between complex and non-complex matters that may have the potential to impact the scheme;
  • Liaise with internal parties to obtain information relevant to active disputes to ensure the best possible outcome is achieved;
  • Ensure dispute outcomes are effectively communicated and actioned within specified timeframes with all key stakeholders;
  • Maintain compliance with relevant Acts and RTWSA Instructions to Claims Agents.

About you

We are interested in hearing from people who have:

  • Prior workers compensation claims and/or dispute management highly desirable
  • Experience in working in a reasonably autonomous environment where you have had to influence/negotiate win/win outcomes.
  • Excellent communication and interpersonal skills with a range of stakeholders
  • Exceptional customer focus
  • High level of time management and organisational skills
  • Advanced user of Microsoft Office programs
  • Self-motivated and results focused

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Claims Consultant - Property & Motor
Gallagher Bassett
Brisbane, Queensland
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Your Role

 

Life at GB is an adventure – often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

 

We have a great opportunity for an experienced Commercial Property and Motor Claims Consultant to join our team in Brisbane. This role will require end to end claims experience, as well as a customer centric approach when dealing with complex claims whilst working with a collaborative and talented team. 

 

This role will be based in our Brisbane CBD office and will be offered on permanent full-time basis with flexible hybrid working arrangements to be agreed.


How you'll make an impact

You will add value to Gallagher Bassett across the following:

 

  • Property - Manage client accounts on a national basis including fire & peril, business interruption, reinsurance, and property damage claims for commercial insurers
  • Interpret ISR commercial policy wordings and applying accurately
  • Motor – Manage your own portfolio of motor claims from end to end
  • Proactively settling claims within client service instructions, company guidelines and delegated authority
  • Building and developing internal & external business relationships to ensure client expectations are met and exceeded
  • Achieve daily productivity level as designated by management
  • Comply with relevant legislation such as The General Insurance Code of Practice, and other relevant legislation / regulations and policy requirements
  • Resolve complaints in accordance with company guidelines
  • Identify opportunities for process improvement
  • Identify potential fraud/recovery indicators and pursue recovery for claims where applicable

About you

We’re interested in hearing from people who possess:

  • 2 years or more end-to-end property & motor claims experience (if you have experience in one product, we can train you to manage the other)
  • Excellent customer service skills and a high attention to detail
  • Well-rounded communication and interpersonal skills
  • Strong time management and organisational skills, with ability to work in a fast-paced environment

What we can offer you:

  • Flexible work arrangements – including WFH
  • Paid Parental Leave
  • Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people
  • Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
  • Service recognition awards and employee assistance program for yourself and immediate family members
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
  • Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)
  • Reproductive leave
  • Birthday Club - have a day off during your birthday month as a gift from GB!

A brief overview on GB

 

Gallagher Bassett is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

 

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 2000 staff.

 

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance!

 

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!

 

Agency applicants will not be considered for this role.

 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Injury Management Advisor
Gallagher Bassett
Melbourne, Victoria
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

As an Injury Management Advisor, you will use your expertise in injury management to provide advice and assistance to claims staff to promote appropriate injury management for injured workers, which will in turn translate into durable Return to Work outcomes relating to Workers Compensation claims.

 

This position is centred on a customer-focused workers compensation claims service, ensuring timely, educated and informed medical claims management decisions are made, with an objective to improve outcomes all parties involved. Due to ongoing growth within the organisation, we have multiple opportunities available.


How you'll make an impact

  • Implementing your Personal Injury expertise in the review of complex medical requests arising from Worker’s Compensation claims
  • Collaborating with Case Managers and Treating Health Providers to review and make recommendations for treatment plans for injured workers based on medical advice and evidence
  • Liaising with Medical Advisors relating to specialised and niched requests for surgery and treatment to ensure Worksafe and industry guidelines are being adhered to as part of treatment requests
  • Advising employers, employer consultants and other stakeholders with updates regarding injury management strategies
  • Providing quality customer service to injured workers, employers, employer consultants & other stakeholders
  • Providing Injury Management expertise and advice, as well as coaching and mentoring to claims managers

About you

  • Tertiary qualifications within Allied Health or the Personal Injury industry
  • Work experience within the personal injury management or Workers Compensation industry
  • Expertise in implementing relevant legislation as part of decision making within the insurance industry
  • Attention to detail and critical thinking skills and an aptitude for working in a fast-paced environment
  • Coaching and mentoring skills
  • Excellent customer service, communication and interpersonal skills

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Premium & Credit Account Manager
Gallagher Bassett
Melbourne, Victoria
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Premium and Credit is a fundamental function within Workers Compensation. Like any form of insurance, all employers are required to pay a premium to ensure that their workplace retains a work cover policy to protect their workers in case of an incident. The calculation of Premium and follow-up of and Credit amounts is undertaken by our team of Premium and Credit experts.

As a Premium and Credit Account Manager, you will be responsible for providing support to GB’s Premium and Credit team through both calculating employer Premium and supporting employer’s premium and credit enquiries relating to Premium Payments. You’ll achieve this service through engaging with your wider team of premium and credit experts to ensure our clients’ needs are met in this important function.


How you'll make an impact

  • Providing a professional and customer focused premium management service for all Workers Compensation clients
  • Processing renewals and annual adjustments to premium for our clients
  • Maintaining employer information and workplace details within claims database
  • Answering premium related queries via either telephone, written correspondence or client visit
  • Completing accurate assessment/allocation of Workers Compensation Industry Classifications, premium calculations and Succession & Grouping for clients
  • Controlling the value, number, age and proportion of outstanding premium whilst maintaining scheme benchmarks
  • Investigating legal recovery action as required
  • Applying standard security controls to ensure confidentiality of information
  • Developing and maintaining credit management policies

About you

  • Experience within insurance fund administration and/or credit collections
  • Workers Compensation knowledge and experience, ideally in Premium and/or Credit management is preferred, but not essential to your success
  • Experience in client service role
  • Attention to detail and critical thinking skills and an aptitude for working in a fast-paced environment
  • Excellent customer service, communication and interpersonal skills

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Mental Injury Specialist
Gallagher Bassett
Melbourne, Victoria
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the Role

 

Step into a dynamic and impactful role as a Mental Health Consultant in GB’s Mental Health Team. Collaborate with our expert claims teams to influence the management of Mental Injury claims. Your expertise will be pivotal in coaching, mentoring, and providing interventions for complex cases, while also guiding employers to foster mentally healthy workplaces.


How you'll make an impact

Your responsibilities:

  • Implement RTW Strategy: Drive Gallagher Bassett’s Return to Work (RTW) Strategy for mental injury claims.
  • Trend Analysis: Identify risks through mental injury trend analysis and strategize for continuous improvement.
  • Skill Development: Address skill and knowledge gaps in Mental Injury Claims Management by developing effective strategies and processes.
  • Stakeholder Engagement: Facilitate virtual and face-to-face meetings with health practitioners, injured workers, and employers to ensure safe and sustainable return to work.
  • Claims Management: Oversee daily activities and administrative duties related to mental injury claims using WorkSafe’s systems.
  • Support & Education: Collaborate with Case Managers and RTW Specialists to manage complex mental injury cases.
  • Client Assistance: Work with clients needing help with mental injury claims, providing training and development support.
  • Compliance & Quality: Monitor and ensure compliance and quality in relation to claims practices including multi-stakeholder engagement.

About you

What we’re looking for:

  • Qualifications: Tertiary qualification in Psychology, Social Work, Mental Health, Nursing, Counselling, or another mental health related discipline.
  • Experience: Proven track record in mental health management, with a mix of clinical and rehabilitation experience being highly valued. Desirable previous experience in Occupational Rehabilitation, Worker’s Compensation, or Work, Health, & Safety.
  • Performance Management: Ability to manage performance through qualitative and quantitative metrics.
  • Interpersonal Skills: Excellent communication and ability to influence stakeholders with varying opinions and priorities.
  • Culture: Ability to thrive in a supportive team environment, actively contribute to collaboration, and demonstrate commitment to driving a high-performance culture.

What we can offer you:

  • Competitive Remuneration: Attractive salary packages and flexible work arrangements, including Work from Home.
  • Parental Leave: Paid parental leave to support your family life, and reproductive leave
  • Work Environment: Join a team known for its dedication, approachability, and inclusive culture.
  • Career Opportunities: As GB grows, so do your career opportunities.
  • Ongoing Education: Access to continuous learning through internal and external programs.
  • Recognition & Support: Service recognition awards, employee assistance programs, and peer support initiatives.
  • Wellbeing Programs: Corporate health insurance discounts, wellness programs, and additional leave options.
  • Rewards Program: Enjoy discounts and cash-back offers from hundreds of retailers.
  • Birthday leave – take a day off during your birthday month as a gift from GB!

Ready to Make a Difference?

 

If this role interests you, we'd love to hear from you! Click on Apply today.

 

To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Please note that agency applications will not be considered for this position.

Account Executive - Energy
Gallagher
North Sydney, New South Wales
Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

 

The purpose of this role is to manage a team portfolio of Energy clients; taking a pro-active approach to all aspects of account management and service delivery.

 

Key accountabilities include: 

  • Maintaining and developing business relationships with new and existing clients
  • Provide reliable assistance to the Client and Account Managers
  • Assisting with the management and maintenance of budget, business plan and debtors 

This is a great opportunity and to be considered, we are seeking:

  • Tier 1 Insurance Broking qualification
  • Pro-active approach and exceptional attention to detail
  • Highly developed communication and negotiation skills
  • Driven and professional disposition with a willingness to contribute to a team environment

Gallagher Benefits – we offer great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.

 

Apply now via our careers website, https://www.ajg.com/au/about-us/careers/ or for further information, please contact our Talent Acquisition team at careers@ajg.com.au

 

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

 

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.

Assistant General Manager
Gallagher Bassett
Melbourne, Victoria
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the role: 

 

As the Assistant General Manager, you will be at the forefront of driving operational excellence and unlocking new levels of performance across the business. This dynamic role offers the opportunity to lead the execution of impactful service strategies, optimise workforce resources, and refine processes to achieve ambitious organisational goals. You will play a key role in embedding governance and compliance frameworks and delivering strategic projects and transformation initiatives that shape the future of the organisation.


How you'll make an impact

Key Responsibilities: 

  1. Driving Service Delivery and Technology Integration:

Oversee the execution of service strategies and maximise the benefits of technology platforms to elevate customer experience and improve service delivery.

  1. Workforce Planning and Optimisation:

Collaborate with performance and planning teams to forecast, plan, and implement workforce strategies that align with operational requirements and strategic goals.

  1. Leadership and Operational Excellence:

Provide guidance and support to leaders while fostering a culture of service excellence and ongoing improvement across the organisation.

  1. Performance Improvement and Strategic Initiatives:

Lead or contribute to impactful projects, and targeted interventions to address performance challenges and drive business growth.

  1. Governance and Reporting:

Establish and maintain robust governance structures, ensuring accurate reporting of key metrics to the Senior Leadership Team and aligned functions.

  1. Compliance and Risk Management:

Monitor operational performance, contractual obligations, and deliverables, proactively identifying risks and implementing effective mitigation strategies.


About you

Essential Skills and Experience:

  1. Workers’ Compensation Expertise

At least 10 years’ experience with in-depth knowledge of workers’ compensation claims management, and compliance.

  1. Leadership

Proven ability to lead and manage the performance of a large team, fostering collaboration and achieving results.

  1. Technical Proficiency

Advanced skills in Microsoft Word and Excel, with the ability to quickly adapt to other software applications.

  1. Financial and Analytical Skills

Strong financial, analytical and business acumen to interpret data and support strategic decision-making.

  1. Self-Motivation

Highly self-directed, proactive, and capable of priorisiting tasks in a dynamic environment.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $1550/Week)
Apex Focus Group Inc.
Sydney, New South Wales

Job Title: Data Entry Clerk Work From Home - Remote Panelists

Part-Time Focus Group Participants - Remote Work From Home (Up To $1550/Week)

Description:

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

We need participants on the following topics:

  • Child Related (individuals with children 18 yrs or younger)
  • Cell Phones (Apple, Android, or Windows...Prepaid or Contract)
  • Entertainment (TV shows, movies, and video games)
  • Food (If you buy fast food, casual dining, or upscale dining)
  • Sports (Casual viewers and die-hard fans)
  • Electronics (Tell us which devices you prefer and why)
  • Pets (Animal lovers needed! Dogs, cats, and other pets)
  • Automobiles (Do you own, make payments, or lease your vehicle?)

Responsibilities:

  • Show up at least 10 minutes prior to discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smart phone with working camera or webcam on desktop/laptop.
  • Must have access to a reliable internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.
  • Data Entry Clerk experience is not necessary

Job Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed if you choose to work from home remotely.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are launched to the public.

Compensation:

  • $30-$75 (per 1 hour session)
  • $950-$1550 (multi-session studies)

You must apply on our website and complete questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Call Centre Representative Agent Work From Home - Part-Time Online Paid Panelist
Apex Focus Group Inc.
Sydney, New South Wales

Job Title: Call Centre Representative Agent Work From Home - Part-Time Online Paid Panelist

Part-Time Focus Group Participants - Remote Work From Home (Up To $1550/Week)

Description:

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Market Research Panels, and Phone Interviews.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

We need participants on the following topics:

  • Child Related (individuals with children 18 yrs or younger)
  • Cell Phones (Apple, Android, or Windows...Prepaid or Contract)
  • Entertainment (TV shows, movies, and video games)
  • Food (If you buy fast food, casual dining, or upscale dining)
  • Sports (Casual viewers and die-hard fans)
  • Electronics (Tell us which devices you prefer and why)
  • Pets (Animal lovers needed! Dogs, cats, and other pets)
  • Automobiles (Do you own, make payments, or lease your vehicle?)

Responsibilities:

  • Show up at least 10 minutes prior to discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smart phone with working camera or webcam on desktop/laptop.
  • Must have access to a reliable internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.
  • Call Centre Representative Agent experience is not necessary

Job Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed if you choose to work from home remotely.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are launched to the public.

Compensation:

  • $30-$75 (per 1 hour session)
  • $950-$1550 (multi-session studies)

You must apply on our website and complete questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a call centre representative agent or someone just looking for a flexible part time remote work at home online job, this is a great way to supplement your income.

Administrative Assistant - Remote Part Time Research Panelist (Up To $1550/Week)
Apex Focus Group Inc.
Sydney, New South Wales

Job Title: Administrative Assistant Work From Home - Remote Part Time Research Panelist

Part-Time Focus Group Participants - Remote Work From Home (Up To $1550/Week)

Description:

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Market Research Panel, and Phone Interviews.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

We need participants on the following topics:

  • Child Related (individuals with children 18 yrs or younger)
  • Cell Phones (Apple, Android, or Windows...Prepaid or Contract)
  • Entertainment (TV shows, movies, and video games)
  • Food (If you buy fast food, casual dining, or upscale dining)
  • Sports (Casual viewers and die-hard fans)
  • Electronics (Tell us which devices you prefer and why)
  • Pets (Animal lovers needed! Dogs, cats, and other pets)
  • Automobiles (Do you own, make payments, or lease your vehicle?)

Responsibilities:

  • Show up at least 10 minutes prior to discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smart phone with working camera or webcam on desktop/laptop.
  • Must have access to a reliable internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.
  • Administrative Assistant experience is not necessary

Job Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed if you choose to work from home remotely.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are launched to the public.

Compensation:

  • $30-$75 (per 1 hour session)
  • $950-$1550 (multi-session studies)

You must apply on our website and complete questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are an administrative assistant or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

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