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Technical Specialists | NV-2 - TSPV - EOI
Leidos
Canberra, ACT

Description

  • Life Days are the Leidos way of recognizing that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year.

  • Leidos Life Hub provides access to discount offers or cashback rewards with over 400 Australian and International retailers.

  • Due to the nature of the role, you must be an Australian Citizen and hold an active TSPV or NV-2 security clearance with potential uplift to a TSPV clearance.

Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers

Do Work That Matters

Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.  Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets.

Expression of Interest

We’re seeking Expressions of Interests from experienced Technical Specialists with expertise in below domains to support the delivery of advanced national security technology solutions in our GEOSPACES program:

  • Windows/Linux platforms

  • Automation

  • Networking

  • Virtualisation

  • Infrastructure

  • Software

  • Data

  • Systems Engineering
     

Your New Role and Responsibilities

These engineering positions will work closely with multidisciplinary teams and intelligence partners to design, implement, and maintain intelligence mission systems.

Our GEOSPACES team is instrumental in developing and maintaining innovative technologies that tackle evolving challenges within the intelligence community. Additionally, these roles will focus on designing, integrating, and validating complex tenant environments tailored to specific use cases, supporting critical customer objectives.


As Technical Specialists, your week could involve:

  • Engineering Control – Driving efficient engineering and configuration control processes to assure mission system performance and availability.

  • Software Design & Build – Assisting in the design and implementation of software systems using automation tools and modern DevOps practices.

  • Data Integration – Deployment and ongoing operation of data ingestion pipelines and configuration of workflow management systems.

  • Automation & Scripting – Developing scripts to provision, configure, and manage systems efficiently and reliably.

  • Platform Operations – Helping to monitor, maintain, and optimize infrastructure to ensure availability, performance, and security.

  • Deployment & Delivery – Supporting the creation of CI/CD pipelines, building releases, and enabling smooth delivery of applications and services.

  • Security & Compliance – Integrating security best practices into infrastructure workflows, including secrets management, access control, and compliance automation.

  • Documentation & Knowledge Sharing – Writing clear technical documentation to support operational excellence and team collaboration.

  • Collaboration – Working closely with architects, engineers across disciplines to deliver and improve platform capabilities.


What You'll Bring to Make an Impact

  • Tertiary qualifications in relevant Engineering and/or Information Technology domains.

  • Experience in designing, building and supporting complex IT infrastructure platforms.

  • Proficiency with Infrastructure as Code (IaC) tools and methodologies, including Terraform and Ansible, with a focus on repeatability, automation, and version control.

  • Strong understanding of networking, system integration, cloud-native services, and infrastructure architecture across hybrid and multi-cloud environments.

  • Excellent communication, documentation, and stakeholder engagement skills.

Due to the nature of the role, you must be an Australian Citizen and hold an active TSPV or NV-2 security clearance with potential uplift to a TSPV clearance; accompanied by the ability to be successful for a DISA/OSA.

Don’t worry if you don’t tick all the boxes – if you meet most of them, we encourage you to submit your application.  We’re most interested in your strengths, what you want to learn and how far you want to go.

Diverse Team Members, Shared Values and a Common Purpose

Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase – Chief Executive, Leidos Australia.

Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.

Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.

Next Steps

  • To apply for this role, follow the links or apply via our Careers page.

  • Recruitment process - 1 virtual interview and/or 1 face-to-face & background checks.

  • Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.

  • We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team careers.au@au.leidos.com if you’d like to discuss any additional support during your application or throughout the recruitment process. 

At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”

If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Technical Specialists | NV-2 - TSPV - EOI
Leidos
Scoresby, VIC

Description

  • Life Days are the Leidos way of recognizing that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year.

  • Leidos Life Hub provides access to discount offers or cashback rewards with over 400 Australian and International retailers.

  • Due to the nature of the role, you must be an Australian Citizen and hold an active TSPV or NV-2 security clearance with potential uplift to a TSPV clearance.

Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers

Do Work That Matters

Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.  Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets.

Expression of Interest

We’re seeking Expressions of Interests from experienced Technical Specialists with expertise in below domains to support the delivery of advanced national security technology solutions in our GEOSPACES program:

  • Windows/Linux platforms

  • Automation

  • Networking

  • Virtualisation

  • Infrastructure

  • Software

  • Data

  • Systems Engineering
     

Your New Role and Responsibilities

These engineering positions will work closely with multidisciplinary teams and intelligence partners to design, implement, and maintain intelligence mission systems.

Our GEOSPACES team is instrumental in developing and maintaining innovative technologies that tackle evolving challenges within the intelligence community. Additionally, these roles will focus on designing, integrating, and validating complex tenant environments tailored to specific use cases, supporting critical customer objectives.


As Technical Specialists, your week could involve:

  • Engineering Control – Driving efficient engineering and configuration control processes to assure mission system performance and availability.

  • Software Design & Build – Assisting in the design and implementation of software systems using automation tools and modern DevOps practices.

  • Data Integration – Deployment and ongoing operation of data ingestion pipelines and configuration of workflow management systems.

  • Automation & Scripting – Developing scripts to provision, configure, and manage systems efficiently and reliably.

  • Platform Operations – Helping to monitor, maintain, and optimize infrastructure to ensure availability, performance, and security.

  • Deployment & Delivery – Supporting the creation of CI/CD pipelines, building releases, and enabling smooth delivery of applications and services.

  • Security & Compliance – Integrating security best practices into infrastructure workflows, including secrets management, access control, and compliance automation.

  • Documentation & Knowledge Sharing – Writing clear technical documentation to support operational excellence and team collaboration.

  • Collaboration – Working closely with architects, engineers across disciplines to deliver and improve platform capabilities.


What You'll Bring to Make an Impact

  • Tertiary qualifications in relevant Engineering and/or Information Technology domains.

  • Experience in designing, building and supporting complex IT infrastructure platforms.

  • Proficiency with Infrastructure as Code (IaC) tools and methodologies, including Terraform and Ansible, with a focus on repeatability, automation, and version control.

  • Strong understanding of networking, system integration, cloud-native services, and infrastructure architecture across hybrid and multi-cloud environments.

  • Excellent communication, documentation, and stakeholder engagement skills.

Due to the nature of the role, you must be an Australian Citizen and hold an active TSPV or NV-2 security clearance with potential uplift to a TSPV clearance; accompanied by the ability to be successful for a DISA/OSA.

Don’t worry if you don’t tick all the boxes – if you meet most of them, we encourage you to submit your application.  We’re most interested in your strengths, what you want to learn and how far you want to go.

Diverse Team Members, Shared Values and a Common Purpose

Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase – Chief Executive, Leidos Australia.

Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.

Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.

Next Steps

  • To apply for this role, follow the links or apply via our Careers page.

  • Recruitment process - 1 virtual interview and/or 1 face-to-face & background checks.

  • Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.

  • We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team careers.au@au.leidos.com if you’d like to discuss any additional support during your application or throughout the recruitment process. 

At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”

If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

National Business Development Manager
Gallagher Bassett
Melbourne, Victoria
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the Role

 

As a National Business Development Manager at Gallagher Bassett, you will play a pivotal role in supporting us in enhancing our go to market strategy,  driving our business growth and expanding our market presence. You will be at the forefront of developing and executing strategic business development initiatives, building strong relationships with key stakeholders, and identifying new business opportunities.

 

Ideally, this position will be based within our Victorian team; however, we are open to candidates located in Sydney, Brisbane, Adelaide, or other locations across Australia. While this is being offered as a full-time position, we are also open to considering candidates seeking a part-time arrangement.


How you'll make an impact

Key Responsibilities:

 

  • Market Expansion: Identify and pursue new business opportunities to expand Gallagher Bassett’s market presence.
  • Client Relationship Management: Build and maintain strong relationships with key stakeholders and clients to understand their needs and provide tailored solutions.
  • Strategic Planning: Develop, enhance and execute strategic business plans to achieve growth targets.
  • Collaboration: Work closely with cross-functional teams to develop and deliver comprehensive insurance solutions.
  • Performance Tracking: Monitor and report on business development activities and performance against targets.

About you

What we’re looking for:

 

  • Business Development Experience: Proven experience in a business development role, particularly in the personal injury industry with a strong track record of achieving growth targets.
  • Industry Knowledge: Ideally, you’ll have an understanding of the insurance industry and market trends, however experience working in large scale Corporate or Government environments is equally as desirable
  • Relationship Building: Excellent relationship management skills with the ability to engage and influence stakeholders at all levels.
  • Strategic Thinking: Strong strategic planning and analytical skills.
  • Communication Skills: Exceptional communication and presentation skills.
  • Qualifications: Relevant tertiary qualifications in business, marketing, or a related field.

 

To Apply:

 

Does this sound like the perfect job for you? We want to hear from you today! Click on "Apply for this Job" to join our team.

 

Eligibility: To be considered for this opportunity, you must have the right to live and work in Australia. Agency applicants will not be considered.

 

Equal Opportunity Employer: Gallagher is an Equal Opportunity Employer and encourages Indigenous Australian applicants to apply. As a member of the Diversity Council Australia, we embrace diversity in the workplace and will make reasonable accommodations for known physical or mental limitations of an otherwise qualified applicant with a disability, unless it imposes an undue hardship on our business operations.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Return to Work Specialist
Gallagher Bassett
Geelong, Victoria
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

As a Return-to-Work Specialist, you’ll be a leader in recovery and return to work by influencing and driving return to work outcomes on all injury claims. Identify and triage claims that are high/Medium and Low risk of exceeding expected return to work outcomes, whilst working closely with the supporting case managers. The RTW Specialist will utilise their knowledge and skillset in return to work, person centred injury management and exceptional stakeholder communication skills, to drive optimal return to work outcomes. This role can be based either out of our Geelong or Melbourne CBD offices


How you'll make an impact

  • Providing leadership as key subject matter expert within your team relating to recovery and RTW, whilst supporting your team manager and wider leadership group
  • Managing a small portfolio of high-risk injury claims, supporting injured workers and employers with their recovery, RTW and return to health
  • Supporting case managers of medium/low risk claims with regular claim conferencing
  • Identifying biopsychosocial risk factors leading to strategic recovery and return to work goals whilst achieving RTW goals
  • Identifying primary and secondary psychological claims whilst supporting appropriate strategic measures in managing injured workers back to full functional capacity
  • Undertaking RTW visits (Virtual and in person) when required to support recovery and RTW outcomes
  • Applying a person-centered management approach focusing on injured workers’ needs, by setting recovery goals and supporting them to achieve these

About you

  • Workers Compensation scheme Claims Management experience
  • Knowledge of Personal Injury Management concepts relating to Victoria’s Workers Compensation Scheme
  • Excellent customer service skills and experience
  • Time management, administrative and organisational skills
  • Experience in leading people, teams or key initiatives
  • Tertiary qualification in an appropriate discipline and/or demonstrated experience in a similar role is also ideal

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Claims Executive - Construction
Gallagher
North Sydney, New South Wales
Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

 

The purpose of this role is to act as a dedicated representative and advisor for clients throughout the claims process. Key responsibilities are:

  • Champion Client Interests: Advocate for construction clients, ensuring their claims are handled with care and precision.
  • Provide Expert Guidance: Help clients navigate the complexities of construction insurance policies, including coverage, exclusions, and entitlements.
  • Manage Construction Claims: Oversee the end-to-end claims process, from lodgement to resolution, ensuring all documentation is accurate and deadlines are met.
  • Negotiate for Success: Work with insurers, loss adjusters, and other stakeholders to secure the best possible outcomes for clients.
  • Resolve Complex Issues: Address disputes and provide innovative solutions to challenging claims scenarios in the construction sector.
  • Deliver Risk Insights: Analyse claims trends and provide actionable advice to clients on mitigating risks and improving their risk management strategies.

We are seeking a driven professional that possesses the following:

  • Client-Focused Mindset: A commitment to delivering exceptional service and building strong client relationships.
  • Exceptional Communication Skills: The ability to explain complex concepts clearly and negotiate effectively with stakeholders.
  • Problem-Solving Ability: A proactive thinker who can manage multiple priorities and resolve challenges with confidence.
  • Claims Management Experience: Proven experience in managing claims, ideally within the construction or related industries but we open to considering applicants with Property/Casualty experience.

If you’re passionate about construction insurance and claims advocacy, we’d love to hear from you. Join Gallagher and help us deliver tailored insurance solutions, effective risk management strategies, and exceptional client experiences in the construction sector.

 

Gallagher Benefits – we offer great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.

 

Apply now via our careers website, https://www.ajg.com/au/about-us/careers/ or for further information, please contact our Talent Acquisition team at careers@ajg.com.au

 

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

 

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.

Return to Work Specialist
Gallagher Bassett
Darwin, Northern Territory
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

 

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

 

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

 

There are some great things happening at GB and we want YOU to be a part of it all!

 

As the Return to Work Specialist, you will support the Claims teams with strategic return to work, recovery and independence advice. Working closely with all internal and external stakeholders, you will support claims risk triage, case management strategies for more complex claims, educate claims staff on injury and RTW best practices, enhance injury management planning and undertake face to face interventions where required to support our customers.

 

This role provides a unique opportunity to provide specialist support and grow your career in an exciting direction, and lend your experience to build and grow the technical expertise, operations and processes across the function.


How you'll make an impact

  • Support customers and clients with the recovery, return to work (RTW) and return to health, undertaking RTW and treater conference visits where required (virtual and in person);
  • Support case management of injury recovery with regular face to face claim conferencing and proactive identification of psychosocial factors impacting injury recovery;
  • Develop and support strategic return to work and recovery solutions, and coach teams in continuous improvement and best practice claims management;
  • Collaborate with internal and external stakeholders, medical professionals and Vocational Rehabilitation Providers throughout the recovery journey to support recovery at work outcomes;
  • Identify and administer opportunities for education, benefits of services and other rehabilitation and/or vocational support to create positive impact to return to work outcomes;
  • Educate and inform stakeholders on the return to work process and legislative requirements.

About you

  • Previous experience and/or qualifications in injury rehabilitation, vocational counselling or allied health;
  • Ability to work in a sensitive environment with compassion and professionalism;
  • Highly developed communication skills, with the ability to engage and influence at all levels of organisation;
  • Exceptional time management and organisational skills;
  • A strategic mindset and approach to work;
  • A strong sense of team and collaboration;
  • A resilient attitude;
  • Current Australian driver’s license (full).

If you want to part of something new and help to change peoples’ lives, then we would love to hear from you today!

 

Click on Apply for this Job.

 

To be considered for this opportunity you must have right to live and work in Australia when applying.

 

Unsolicited agency applicants will not be considered for this position.

 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Return to Work Officer
Gallagher Bassett
Adelaide, South Australia
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

See yourself in our team:

In the role of a Return to Work Officer you will be responsible for the delivery of personalised, empathetic services, that provides early intervention and high quality face-to-face service to workers, employers and treating health practitioners.  This role is a stepping stone towards the RTWS role, and manages a portfolio comprised of both Corporate and Commercial medical expense claims.


How you'll make an impact

On a day to day basis you will:

  • Manage a portfolio of both Corporate and Commercial medical expense claims ensuring appropriate risk assessments are carried out. Escalate claims to a Return to Work Specialist if required within agreed timeframes;
  • Maintain knowledge of relevant legislation or changes to ensure accurate claim advice is provided to our customers;
  • Provide effective and efficient claims administration to ensure that injured workers receive fair and accurate compensation in accordance with relevant legislation;
  • Provide high quality customer service to internal and external stakeholders, educating and informing stakeholders on the return to work process, legislative requirements and premium impact;
  • In liaison with internal stakeholders once the claim reaches medical entitlements, act as the key decision maker for all claims allocated;
  • Facilitate and monitor cost management strategies on claims, ensuring cost effectiveness for the purpose of sustainability of the scheme;
  • Assist employers and workers with completing any documentation needed, educating employers and workers in completing any workers compensation documentation as required, ensuring technical elements of the act are explained in a language that the worker and employer can understand.

About you

We are interested in hearing from people who have:

  • Recent or previous work experience in Workers Compensation and/ or Claims Management experience is highly desirable
  • Experience in the Allied Health or Job Placement industry is highly desirable
  • Demonstrated knowledge of the Return to Work Act and its application is desirable, but not essential
  • Demonstrated knowledge of relevant acts, legislation and work health benefits is desirable, but not essential
  • Excellent customer service, communication and interpersonal skills as well as a team player attitude
  • Demonstrated high levels of autonomy with a learning mindset.
  • Experience working within a dynamic fast paced environment

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Customer Service Representative Agent Work At Home - Part Time Remote Panelist
Apex Focus Group Inc.
Sydney, New South Wales

Job Title: Customer Service Representative Agent Work At Home - Part Time Remote Panelist

Part Time Focus Group Participants - Remote Work At Home Online (Up To $1550/Week)

Description:

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

We need participants on the following topics:

  • Child Related (individuals with children 18 yrs or younger)
  • Cell Phones (Apple, Android, or Windows...Prepaid or Contract)
  • Entertainment (TV shows, movies, and video games)
  • Food (If you buy fast food, casual dining, or upscale dining)
  • Sports (Casual viewers and die-hard fans)
  • Electronics (Tell us which devices you prefer and why)
  • Pets (Animal lovers needed! Dogs, cats, and other pets)
  • Automobiles (Do you own, make payments, or lease your vehicle?)

Responsibilities:

  • Show up at least 10 minutes prior to discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smart phone with working camera or webcam on desktop/laptop.
  • Must have access to a reliable internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.
  • Customer Service Representative Agent experience is not necessary

Job Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed if you choose to work at home remotely.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are launched to the public.

Compensation:

  • $30-$75 (per 1 hour session)
  • $950-$1550 (multi-session studies)

You must apply on our website and complete questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Senior Data Scientist
Gallagher Bassett
Brisbane, Queensland
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the Role

 

As a Data Scientist, you will play a pivotal role in identifying opportunities to leverage data science, machine learning, and GenAI to solve complex business challenges. You will work collaboratively with cross-functional teams to develop, deploy, and monitor advanced data-driven solutions that enhance decision-making and deliver measurable outcomes. This role will also involve close collaboration with, and will report to Gallagher Bassett’s global data science team, ensuring alignment with global strategies and sharing best practices across regions.

 


How you'll make an impact

Key Responsibilities:

 

  • Identify opportunities for data science, machine learning, and GenAI solutions to address business challenges and deliver value at scale.
  • Develop and implement advanced data science and machine learning models, ensuring alignment with business objectives.
  • Research and evaluate competing solutions to determine optimal approaches for problem-solving.
  • Extract, clean, and prepare data for analysis, addressing data quality issues and performing feature engineering.
  • Collaborate with product managers and team members to design and deploy data science solutions.
  • Monitor and optimise model performance over time to ensure sustained predictive accuracy.
  • Develop and evaluate GenAI applications using tools such as LlamaIndex, LangChain, and LLMOps tools like DeepEval.
  • Create and refine prompts for querying large language models (LLMs) and assess their outputs.
  • Work with technology partners to build and maintain systems for deploying models and algorithms.
  • Provide guidance and mentorship to team members, fostering a collaborative and innovative environment.

About you

About You

 

We are looking for a passionate and experienced Data Scientist who thrives in a collaborative environment and is eager to push the boundaries of innovation.

 

Essential Skills and Experience:

 

  • A degree in Data Science, Machine Learning, Statistics, or a related field (Master’s degree preferred).
  • Strong understanding of data science and machine learning concepts, methodologies, and evaluation techniques.
  • Minimum of 5 years of hands-on experience in end-to-end data science projects.
  • Proficiency in Python and its data science libraries (e.g., Pandas, Scikit-Learn, Catboost, Keras, TensorFlow, PyTorch, NumPy, Matplotlib).
  • Expertise in SQL for data extraction, manipulation, and analysis.
  • Proven ability to lead and deliver projects independently, with a track record of mentoring and guiding team members.
  • Experience working in cloud-based environments, preferably Azure Databricks.
  • Familiarity with developing business applications using GenAI/LLM technologies and building LLM workflows on platforms like Azure Foundry.
  • Proficiency in tools such as LlamaIndex, LangChain, and LangGraph.
  • Strong communication skills to effectively convey complex data science concepts to non-technical stakeholders.
  • Experience in insurance or claims management is highly desirable.

 

 

How to Apply

 

Apply now to join our team and help us shape the future of insurance and risk management through data-driven insights and cutting-edge technology.


Click on Apply for this Job to submit your application.

 

To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Please note that agency applications will not be considered for this position.

 

 

 


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Assistant Insurance Broker - Trade Credit
Gallagher
Brisbane, Queensland
Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

 

We are seeking a motivated Assistant Account Executive to support our branch with daily office operations. Your role will encompass a variety of administrative tasks, including client file reviews, account management, banking and redirecting incoming calls. You will receive comprehensive training to familiarise yourself with our systems, enhancing your skills in the insurance industry.

 

About You:

  • Proven experience in administration, sales, or customer service
  • Insurance experience in underwriting, claims, or broking is advantageous
  • Strong organisational and time management skills, with the ability to prioritise and multitask
  • Excellent verbal and written communication skills
  • High attention to detail in administrative tasks
  • Dedication to delivering exceptional client service

 Gallagher Benefits – we offer great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.

 

Apply now via our careers website, https://www.ajg.com/au/about-us/careers/ or for further information, please contact our Talent Acquisition team at careers@ajg.com.au

 

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

Account Manager - Corporate
Gallagher
Perth, Western Australia
Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Gallagher is a world-renowned leader in insurance broking, risk management, and consulting, with a presence in over 130 countries and a team of more than 53,000 professionals. We combine global expertise with a local touch, and our commitment to being a socially responsible and ethical organisation is embodied in our Shared Values, The Gallagher Way.

We are proud to be recognised as one of Insurance Business Australia’s Top Insurance Employers and Forbes Best Employers for Women.

 

About the Role

We are seeking a dynamic professional to manage a significant portfolio of corporate clients. In this role, you’ll take a proactive approach to account management and service delivery, ensuring exceptional outcomes for our clients.

Key Responsibilities

  • Analyse and articulate insurable risks, design tailored insurance solutions and negotiate the best deals in the global insurance market
  • Build and maintain strong relationships with underwriting partners
  • Manage your own budget, sales plan and debtors
  • Mentor and coach junior team members to support their professional growth
  • Drive new business development and identify growth opportunities
  • Represent and promote the Gallagher brand within the local, regional and national business community

About You

To excel in this role, you’ll bring:

  • Proven experience in a similar role, ideally with exposure to mid-to-large corporate accounts
  • A strong sales orientation with the ability to build and maintain a robust pipeline for new business growth
  • Extensive account management experience in general commercial insurance
  • A track record of delivering financial and operational results while maintaining exceptional client service
  • Tier 1 insurance broking qualification
  • Outstanding communication and negotiation skills, coupled with a driven, professional, and passionate approach

Why Gallagher?

We offer a range of benefits and career development opportunities, including:

  • Tuition assistance and tailored career development programs
  • Wellbeing initiatives and an Employee Assistance Program
  • Additional week of Lifestyle Leave
  • Gallagher Rewards – discounts at 350+ major retailers
  • Employee Stock Purchase Plan to invest in our growth
  • Paid volunteering days
  • Salary-sacrificed superannuation options

Apply Now

Take the next step in your career by applying via our careers website: Gallagher Careers For further information, contact our Talent Acquisition team at careers@ajg.com.au

 

Important Information

Employment is subject to satisfactory completion of background checks conducted by Gallagher or an authorised third party.

 

Diversity, Equity and Inclusion

Gallagher is an Equal Employment Opportunity (EEO) employer committed to fostering a diverse, inclusive, and equitable workplace. We welcome individuals of all backgrounds, including diverse ethnicities, faiths, sexual orientations, gender identities, and lifestyle choices.

 

Claims Officer
Gallagher Bassett
Adelaide, South Australia
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

See yourself in our team:

In the role of a Claims Officer you will be responsible for the delivery of a personalised, empathetic and organised claims management service to the SA Community, supporting the return to work process for individuals that have experienced a workplace injury.

 

Working with our Return to Work Specialist, Impairment Benefit Specialists, Dispute Resolution Officers and other technical roles within the SA operations, the role is responsible for claim management functions, including providing administration support with a focus on internal and external customer service.


How you'll make an impact

On a day to day basis you will:

  • Upload all relevant data and information into Gallagher Bassett and Return to Work SA systems in a timely manner
  • Providing high quality customer service by actively listening, showing empathy and recognising the needs of the worker and employer
  • Receive phone claim lodgement from injured worker or employer and call secondary party to verify information within appropriate time frames
  • Manage the determination of low risk (e.g. medical expenses only and Noise Induced Hearing Loss) claims
  • Ensure accurate and timely data entry for determinations and payments, with a particular focus on compliance with legislation
  • Educate all stakeholders on RTW process, legislative requirement, initial claims decision, formal statement requirement and advocate the mobile case management service provided where necessary
  • Proactive claims management support for internal stakeholders e.g. booking appointments and referral with medical providers, drafting and issue letters to stakeholders, processing of invoices in a timely manner

About you

We are interested in hearing from people who have: 

  • Recent work experience within a customer service-based role
  • Strong administration experience
  • Excellent communication and interpersonal skills as well as a team player attitude
  • Exceptional time management and organisation skills
  • Experience working within a dynamic fast paced environment

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Eligibility Officer
Gallagher Bassett
Adelaide, South Australia
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

See yourself in our team:

We have a great opportunity for an Eligibility Officer to join our team. In this role, you will be the first point of contact responsible for coordinating and obtaining information from key stakeholders to determine the acceptance or rejection of Worker’s Compensation claims in line with legislation. You’ll also be responsible for conducting investigations as necessary to ensure every decision made for new claims are of the highest quality and consideration for our customers.


How you'll make an impact

On a day to day basis you will:

  • Working as part of the Eligibility team to make sustainable, appropriate and quality initial liability determinations for your portfolio of newly lodged Work Cover claims
  • Driving an effective investigatory process in order to make quality initial liability decision
  • Communicating updates and outcomes relating to decisions to both injured workers and employers
  • Providing a quality customer service experience for our internal and external customers
  • Communicating the initial decision rational to the Dispute Resolution Team to support the conciliation process
  • Working together with your Team Manager, Case Managers & Technical Managers and to determine liability and review of entitlement

About you

We’re looking for

  • Claims management experience is desirable, but transferable skills in Customer Service & Administration are essential 
  • Exceptional time management and organisational skills and the ability to prioritise your tasks
  • Excellent communication and interpersonal skills, and a team-player attitude
  • An aptitude for working within a dynamic, fast paced and challenging environment

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Account Executive - Energy
Gallagher
North Sydney, New South Wales
Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

 

The purpose of this role is to manage a team portfolio of Energy clients; taking a pro-active approach to all aspects of account management and service delivery.

 

Key accountabilities include: 

  • Maintaining and developing business relationships with new and existing clients
  • Provide reliable assistance to the Client and Account Managers
  • Assisting with the management and maintenance of budget, business plan and debtors 

This is a great opportunity and to be considered, we are seeking:

  • Tier 1 Insurance Broking qualification
  • Pro-active approach and exceptional attention to detail
  • Highly developed communication and negotiation skills
  • Driven and professional disposition with a willingness to contribute to a team environment

Gallagher Benefits – we offer great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.

 

Apply now via our careers website, https://www.ajg.com/au/about-us/careers/ or for further information, please contact our Talent Acquisition team at careers@ajg.com.au

 

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

 

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.

Injury Management Advisor
Gallagher Bassett
Melbourne, Victoria
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

As an Injury Management Advisor, you will use your expertise in injury management to provide advice and assistance to claims staff to promote appropriate injury management for injured workers, which will in turn translate into durable Return to Work outcomes relating to Workers Compensation claims.

 

This position is centred on a customer-focused workers compensation claims service, ensuring timely, educated and informed medical claims management decisions are made, with an objective to improve outcomes all parties involved. Due to ongoing growth within the organisation, we have multiple opportunities available.


How you'll make an impact

  • Implementing your Personal Injury expertise in the review of complex medical requests arising from Worker’s Compensation claims
  • Collaborating with Case Managers and Treating Health Providers to review and make recommendations for treatment plans for injured workers based on medical advice and evidence
  • Liaising with Medical Advisors relating to specialised and niched requests for surgery and treatment to ensure Worksafe and industry guidelines are being adhered to as part of treatment requests
  • Advising employers, employer consultants and other stakeholders with updates regarding injury management strategies
  • Providing quality customer service to injured workers, employers, employer consultants & other stakeholders
  • Providing Injury Management expertise and advice, as well as coaching and mentoring to claims managers

About you

  • Tertiary qualifications within Allied Health or the Personal Injury industry
  • Work experience within the personal injury management or Workers Compensation industry
  • Expertise in implementing relevant legislation as part of decision making within the insurance industry
  • Attention to detail and critical thinking skills and an aptitude for working in a fast-paced environment
  • Coaching and mentoring skills
  • Excellent customer service, communication and interpersonal skills

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Dispute Resolution Officer
Gallagher Bassett
Adelaide, South Australia
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

See yourself in our team:

As the Dispute Resolution Officer (DRO), you will be responsible for the delivery of professional and customer focused workers compensation claims service for all SA clients with an emphasis based on quick and efficient decision-making that resolves disputes expeditiously and fairly


How you'll make an impact

On a day to day basis you will:

  • Provide high quality customer service to internal customers, injured workers, employers and legal representatives to ensure best practice claims outcomes are achieved;
  • Undertake tasks associated with the preparation of SAET conferences
  • Appropriately distinguishing between complex and non-complex matters that may have the potential to impact the scheme;
  • Liaise with internal parties to obtain information relevant to active disputes to ensure the best possible outcome is achieved;
  • Ensure dispute outcomes are effectively communicated and actioned within specified timeframes with all key stakeholders;
  • Maintain compliance with relevant Acts and RTWSA Instructions to Claims Agents.

About you

We are interested in hearing from people who have:

  • Prior workers compensation claims and/or dispute management highly desirable
  • Experience in working in a reasonably autonomous environment where you have had to influence/negotiate win/win outcomes.
  • Excellent communication and interpersonal skills with a range of stakeholders
  • Exceptional customer focus
  • High level of time management and organisational skills
  • Advanced user of Microsoft Office programs
  • Self-motivated and results focused

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Senior Case Manager - Self-Insurance (Hybrid)
Gallagher Bassett
Sydney, New South Wales
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Your Role

 

Due to recent business growth, we are currently seeking experienced Senior Case Manager’s to join our Self-Insurance team on a permanent full-time basis with flexibility of a hybrid approach with WFH and in the Sydney CBD or Parramatta office. We also offer the flexibility of a 9-day compressed working fortnight or a monthly RDO.

 

Reporting to the Team Manager, you will be responsible for providing a customer focused, case management service to your assigned Self-Insured clients. You will have responsibility for the pro-active management of all claims within your portfolio from notification to closure and be part of a high performing team.


How you'll make an impact

You will add value to Gallagher Bassett across the following:

  • Demonstrate SIRA Claims Management Principles when liaising with all claim stakeholders (including employer, injured workers, nominated treating doctors and external service providers)
  • Interpret and accurately apply relevant Legislation, Guidelines and Regulatory Standards.
  • Competently meet SIRA Claims Compliance requirements
  • Deliver sustainable, cost effective, claims outcomes in partnership with stakeholders
  • Participate in Process Improvement Initiatives.
  • Complete Daily Workflow to GB and Client Service Standards. This includes:
    • Proficient Liability Assessments and Decisions
    • PIAWE Calculations
    • Assessment of Daily Third-Party Provider Invoices
    • Assessment of Weekly Compensation Payment Entitlements
    • Conducting Work Capacity Assessments and make sound Work Capacity Decisions
    • Sustaining the portfolio’s existing high File Closure rate

About you

We’re interested in hearing from people who possess:

 

To see through your success, you will be a claims management professional who thrives in a busy yet rewarding environment. An opportunity for a performance driven Senior Case Manager, delivering consistent claims excellence and service excellence to their assigned client.

  • A minimum of 3 years case management experience in NSW Workers’ Compensation is essential
  • End to end case management experience is highly desirable
  • Self-Insurance case management experience is highly desirable
  • Allied health background is highly desirable
  • Experience in delivering Excellent RTW Outcomes
  • Highly Efficient with Excellent Data Accuracy
  • Ability to work autonomously
  • Expert Customer Service skills
  • Excellent verbal and written Communication
  • High level of Professionalism
  • Strong Time management skills
  • Solution focused
  • Implement Pro-active, Outcome based strategies
  • PC literate – Claims System Database/s and Microsoft Office  
  • Tertiary qualifications in an appropriate discipline is desirable but not compulsory

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following:

  • Flexible work arrangements – including WFH and 9-day fortnight or monthly RDO
  • Paid Parental Leave
  • Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people
  • Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
  • Service recognition awards and employee assistance program for yourself and immediate family members
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
  • Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)
  • Reproductive leave
  • Birthday Club - have a day off during your birthday month as a gift from GB!

A brief overview on GB

 

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).  Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

 

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 2000 staff.

 

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance!

 

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!

 

To be considered for this opportunity you must have the right to live and work in Australia when applying.

 

Agency applicants will not be considered for this role.

 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Assistant General Manager
Gallagher Bassett
Melbourne, Victoria
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the role: 

 

As the Assistant General Manager, you will be at the forefront of driving operational excellence and unlocking new levels of performance across the business. This dynamic role offers the opportunity to lead the execution of impactful service strategies, optimise workforce resources, and refine processes to achieve ambitious organisational goals. You will play a key role in embedding governance and compliance frameworks and delivering strategic projects and transformation initiatives that shape the future of the organisation.


How you'll make an impact

Key Responsibilities: 

  1. Driving Service Delivery and Technology Integration:

Oversee the execution of service strategies and maximise the benefits of technology platforms to elevate customer experience and improve service delivery.

  1. Workforce Planning and Optimisation:

Collaborate with performance and planning teams to forecast, plan, and implement workforce strategies that align with operational requirements and strategic goals.

  1. Leadership and Operational Excellence:

Provide guidance and support to leaders while fostering a culture of service excellence and ongoing improvement across the organisation.

  1. Performance Improvement and Strategic Initiatives:

Lead or contribute to impactful projects, and targeted interventions to address performance challenges and drive business growth.

  1. Governance and Reporting:

Establish and maintain robust governance structures, ensuring accurate reporting of key metrics to the Senior Leadership Team and aligned functions.

  1. Compliance and Risk Management:

Monitor operational performance, contractual obligations, and deliverables, proactively identifying risks and implementing effective mitigation strategies.


About you

Essential Skills and Experience:

  1. Workers’ Compensation Expertise

At least 10 years’ experience with in-depth knowledge of workers’ compensation claims management, and compliance.

  1. Leadership

Proven ability to lead and manage the performance of a large team, fostering collaboration and achieving results.

  1. Technical Proficiency

Advanced skills in Microsoft Word and Excel, with the ability to quickly adapt to other software applications.

  1. Financial and Analytical Skills

Strong financial, analytical and business acumen to interpret data and support strategic decision-making.

  1. Self-Motivation

Highly self-directed, proactive, and capable of priorisiting tasks in a dynamic environment.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Call Centre Representative Agent Work From Home - Part-Time Online Paid Panelist
Apex Focus Group Inc.
Sydney, New South Wales

Job Title: Call Centre Representative Agent Work From Home - Part-Time Online Paid Panelist

Part-Time Focus Group Participants - Remote Work From Home (Up To $1550/Week)

Description:

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Market Research Panels, and Phone Interviews.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

We need participants on the following topics:

  • Child Related (individuals with children 18 yrs or younger)
  • Cell Phones (Apple, Android, or Windows...Prepaid or Contract)
  • Entertainment (TV shows, movies, and video games)
  • Food (If you buy fast food, casual dining, or upscale dining)
  • Sports (Casual viewers and die-hard fans)
  • Electronics (Tell us which devices you prefer and why)
  • Pets (Animal lovers needed! Dogs, cats, and other pets)
  • Automobiles (Do you own, make payments, or lease your vehicle?)

Responsibilities:

  • Show up at least 10 minutes prior to discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smart phone with working camera or webcam on desktop/laptop.
  • Must have access to a reliable internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.
  • Call Centre Representative Agent experience is not necessary

Job Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed if you choose to work from home remotely.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are launched to the public.

Compensation:

  • $30-$75 (per 1 hour session)
  • $950-$1550 (multi-session studies)

You must apply on our website and complete questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a call centre representative agent or someone just looking for a flexible part time remote work at home online job, this is a great way to supplement your income.

Administrative Assistant - Remote Part Time Research Panelist (Up To $1550/Week)
Apex Focus Group Inc.
Sydney, New South Wales

Job Title: Administrative Assistant Work From Home - Remote Part Time Research Panelist

Part-Time Focus Group Participants - Remote Work From Home (Up To $1550/Week)

Description:

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Market Research Panel, and Phone Interviews.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

We need participants on the following topics:

  • Child Related (individuals with children 18 yrs or younger)
  • Cell Phones (Apple, Android, or Windows...Prepaid or Contract)
  • Entertainment (TV shows, movies, and video games)
  • Food (If you buy fast food, casual dining, or upscale dining)
  • Sports (Casual viewers and die-hard fans)
  • Electronics (Tell us which devices you prefer and why)
  • Pets (Animal lovers needed! Dogs, cats, and other pets)
  • Automobiles (Do you own, make payments, or lease your vehicle?)

Responsibilities:

  • Show up at least 10 minutes prior to discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smart phone with working camera or webcam on desktop/laptop.
  • Must have access to a reliable internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.
  • Administrative Assistant experience is not necessary

Job Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed if you choose to work from home remotely.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are launched to the public.

Compensation:

  • $30-$75 (per 1 hour session)
  • $950-$1550 (multi-session studies)

You must apply on our website and complete questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are an administrative assistant or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $1550/Week)
Apex Focus Group Inc.
Sydney, New South Wales

Job Title: Data Entry Clerk Work From Home - Remote Panelists

Part-Time Focus Group Participants - Remote Work From Home (Up To $1550/Week)

Description:

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

We need participants on the following topics:

  • Child Related (individuals with children 18 yrs or younger)
  • Cell Phones (Apple, Android, or Windows...Prepaid or Contract)
  • Entertainment (TV shows, movies, and video games)
  • Food (If you buy fast food, casual dining, or upscale dining)
  • Sports (Casual viewers and die-hard fans)
  • Electronics (Tell us which devices you prefer and why)
  • Pets (Animal lovers needed! Dogs, cats, and other pets)
  • Automobiles (Do you own, make payments, or lease your vehicle?)

Responsibilities:

  • Show up at least 10 minutes prior to discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smart phone with working camera or webcam on desktop/laptop.
  • Must have access to a reliable internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.
  • Data Entry Clerk experience is not necessary

Job Benefits:

  • Flexibility to take part in discussions online or in-person.
  • No commute needed if you choose to work from home remotely.
  • No minimum hours. You can do this part-time or full-time
  • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
  • You get to review and use new products or services before they are launched to the public.

Compensation:

  • $30-$75 (per 1 hour session)
  • $950-$1550 (multi-session studies)

You must apply on our website and complete questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

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