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Your Role

We are currently seeking a Property Claims Consultant to lead by example and facilitate excellence in our property claims handling. With a dedicated focus on customer service, this role will be offered on a permanent full-time basis with a hybrid approach working from our Sydney CBD office and Working From Home (WFH).

You will add value to Gallagher Bassett across the following:

• Manage a portfolio of property claims from end to end
• Settle claims within client service instructions, company guidelines and delegated authority whilst maintaining excellent customer service skills
• Build and develop external business relationships
• Achieve monthly productivity levels as designated by your Team Leader
• Resolve complaints in accordance with company guidelines

We’re interested in hearing from people who possess:

To excel in this role, you will be a dedicated and driven team member who thrives in a busy yet rewarding environment.

• Minimum 2 + years Property Claims experience
• Excellent interpersonal, spoken and written communication skills
• PC literate – Database and Microsoft Office with outstanding organisational and time management skills
• A self-motivated individual with the ability to work autonomously
• Energy and flexibility to work with the Corporate team, and the desire to support projects identified as being critical to the long-term business plan

What we can offer you:

• Flexible work arrangements – including WFH
• Paid Parental Leave
• Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
• Exciting career – as our Company grows, so do the opportunities for our people
• Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
• Service recognition awards and employee assistance program for yourself and immediate family members
• A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
• Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)
• Reproductive leave
• Birthday Club - have a day off during your birthday month as a gift from GB!

A brief overview on GB

Gallagher Bassett is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance!

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Your Role

Our established and diverse Motor team are searching for Claims Consultants looking to manage a large portfolio of differentiating claims, in a fast-paced claims environment. You’ll be dealing directly with Third Parties, Loss Adjusters, NSW Government Agencies and provide support to all members of staff whilst focusing on building strong client relationships with all of our customers and external partners, and adhering to our companies values.

The positions will be offered on a permanent full-time basis with flexible hybrid working arrangements, WFH and in our Sydney or Brisbane CBD office.

You will add value to Gallagher Bassett across the following:

• End to end motor claims management
• Raise payments and settle claims with client service instructions, company guidelines and delegated authority
• Achieve monthly productivity levels as designated by management
• Resolve complaints in accordance with company guidelines
• Find opportunities for process improvement and recognise potential fraud/recovery indicators for claims where applicable

We’re interested in hearing from people who possess:

• Motor claims insurance experience is essential
• Passion and drive to take ownership of your own claims portfolio
• Outstanding organisational and time management skills
• Excellent interpersonal, verbal and written communication skills
• Energy and flexibility to work with the Corporate team, and the desire to support projects recognised as being crucial to our long-term business plan
• Insurance policy interpretation skills
• Stakeholder management

What we can offer you:

• Flexible work arrangements – including WFH
• Paid Parental Leave
• Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
• Exciting career – as our Company grows, so do the opportunities for our people
• Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
• Service recognition awards and employee assistance program for yourself and immediate family members
• A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
• Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)
• Reproductive leave
• Birthday Club - have a day off during your birthday month as a gift from GB!

A brief overview on GB

Gallagher Bassett is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 2000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance!

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

About the role

Are you ready to take your HR career to new heights? We have an exciting opportunity for an Senior P&C Advisor to join our passionate and talented team. If you thrive in a growing and fast-paced environment, love tackling complex ER challenges, and want to make a meaningful impact on our organisation and our clients, then this role is perfect for you!

As our Senior P&C Advisor for GB, you will play a crucial role in complimenting our employee performance goals, and driving key local initiatives. Alongside your fellow P&C team, you'll be a trusted advisor, collaborating with leaders and stakeholders across the organisation to coach our managers to support their people through innovative solutions that support our business objectives.

Your expertise in policy interpretation, employee relations, industrial relations, performance management, legislative requirements, and HR best practices will be instrumental in creating a thriving and engaged workforce.

Here's a glimpse of what your role will entail:

• Partner with senior leaders to develop and execute strategic P&C objectives aligned with our GB goals and to support our South Australian teams to achieve ongoing success
• Provide expert guidance on complex people and culture matters, supporting managers with workforce planning, organisational design, and talent management initiatives
• Execute P&C processes and programs, ensuring they align with business needs and support employee engagement and performance
• Implement and enhance P&C processes and frameworks, ensuring compliance with relevant employment laws and regulations
• Utilize P&C metrics and analytics to identify trends, make data-driven decisions, and drive continuous improvement across the employee lifecycle
• Collaborate with cross-functional teams to support organisational change initiatives and foster a positive workplace culture
• Coach and mentor other P&C team members, supporting their growth and development in P&C practices
• Stay up to date with industry trends and best practices in people and culture management, bringing fresh ideas and innovative approaches to P&C initiatives

To succeed in this role, we are looking for candidates who possess:

• A solid background in HR with a focus on employee relations, talent management, and HR strategy
• Extensive knowledge of Australian employment laws and regulations
• Proven experience in providing strategic ER advice to senior leaders and driving ER initiatives
• Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organisation
• Excellent problem-solving and decision-making abilities, with a data-driven mindset
• Demonstrated ability to thrive in a fast-paced, dynamic environment
• Relevant HR qualifications or certifications (e.g., Bachelor's degree in HR or related field) desirable

Working with us:

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance! GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce.

Just a few of our benefits include:

• Competitive Salary: Attractive remuneration packages with flexible work arrangements, including Work from Home options.
• Paid Leave: Generous Paid Parental Leave and reproductive leave to support your family needs.
• Supportive Environment: A friendly, flexible, and inclusive working environment with great team support and rewarding opportunities.
• Career Growth: Exciting career advancement prospects as our company continues to grow.
• Ongoing Education: Continuous education and development opportunities through external and internal programs.
• Recognition and Support: Service recognition awards and employee assistance programs for you and your immediate family members.
• Wellbeing Focus: A commitment to your wellbeing through our peer support program, corporate health insurance discounts, and wellness programs.
• Additional Benefits: Access to additional purchased leave, novated leases, and the Gallagher Rewards Program, which includes discounts and cash-back offers from hundreds of retailers.
•  

To apply:

If this role sounds like your new career– we want to connect! Click on Apply for this Job.

To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

There are some great things happening at GB and we want YOU to be a part of it all!

As the Return to Work Specialist, you will support the Claims teams with strategic return to work, recovery and independence advice. Working closely with all internal and external stakeholders, you will support claims risk triage, case management strategies for more complex claims, educate claims staff on injury and RTW best practices, enhance injury management planning and undertake face to face interventions where required to support our customers.

This role provides a unique opportunity to provide specialist support and grow your career in an exciting direction, and lend your experience to build and grow the technical expertise, operations and processes across the function.

• Support customers and clients with the recovery, return to work (RTW) and return to health, undertaking RTW and treater conference visits where required (virtual and in person);
• Support case management of injury recovery with regular face to face claim conferencing and proactive identification of psychosocial factors impacting injury recovery;
• Develop and support strategic return to work and recovery solutions, and coach teams in continuous improvement and best practice claims management;
• Collaborate with internal and external stakeholders, medical professionals and Vocational Rehabilitation Providers throughout the recovery journey to support recovery at work outcomes;
• Identify and administer opportunities for education, benefits of services and other rehabilitation and/or vocational support to create positive impact to return to work outcomes;
• Educate and inform stakeholders on the return to work process and legislative requirements.

• Previous experience and/or qualifications in injury rehabilitation, vocational counselling or allied health;
• Ability to work in a sensitive environment with compassion and professionalism;
• Highly developed communication skills, with the ability to engage and influence at all levels of organisation;

• Exceptional time management and organisational skills;
• A strategic mindset and approach to work;

• A strong sense of team and collaboration;
• A resilient attitude;
• Current Australian driver’s license (full).

If you want to part of something new and help to change peoples’ lives, then we would love to hear from you today!

Click on Apply for this Job.

To be considered for this opportunity you must have right to live and work in Australia when applying.

Unsolicited agency applicants will not be considered for this position.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

See yourself in our team:

In the role of a Return to Work Officer you will be responsible for the delivery of personalised, empathetic services, that provides early intervention and high quality face-to-face service to workers, employers and treating health practitioners.  This role is a stepping stone towards the RTWS role, and manages a portfolio comprised of both Corporate and Commercial medical expense claims.

On a day to day basis you will:

• Manage a portfolio of both Corporate and Commercial medical expense claims ensuring appropriate risk assessments are carried out. Escalate claims to a Return to Work Specialist if required within agreed timeframes;
• Maintain knowledge of relevant legislation or changes to ensure accurate claim advice is provided to our customers;
• Provide effective and efficient claims administration to ensure that injured workers receive fair and accurate compensation in accordance with relevant legislation;
• Provide high quality customer service to internal and external stakeholders, educating and informing stakeholders on the return to work process, legislative requirements and premium impact;
• In liaison with internal stakeholders once the claim reaches medical entitlements, act as the key decision maker for all claims allocated;
• Facilitate and monitor cost management strategies on claims, ensuring cost effectiveness for the purpose of sustainability of the scheme;
• Assist employers and workers with completing any documentation needed, educating employers and workers in completing any workers compensation documentation as required, ensuring technical elements of the act are explained in a language that the worker and employer can understand.

We are interested in hearing from people who have:

• Recent or previous work experience in Workers Compensation and/ or Claims Management experience is highly desirable
• Experience in the Allied Health or Job Placement industry is highly desirable
• Demonstrated knowledge of the Return to Work Act and its application is desirable, but not essential
• Demonstrated knowledge of relevant acts, legislation and work health benefits is desirable, but not essential
• Excellent customer service, communication and interpersonal skills as well as a team player attitude
• Demonstrated high levels of autonomy with a learning mindset.
• Experience working within a dynamic fast paced environment

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

About the Role

As a Data Scientist, you will play a pivotal role in identifying opportunities to leverage data science, machine learning, and GenAI to solve complex business challenges. You will work collaboratively with cross-functional teams to develop, deploy, and monitor advanced data-driven solutions that enhance decision-making and deliver measurable outcomes. This role will also involve close collaboration with, and will report to Gallagher Bassett’s global data science team, ensuring alignment with global strategies and sharing best practices across regions.

Key Responsibilities:

• Identify opportunities for data science, machine learning, and GenAI solutions to address business challenges and deliver value at scale.
• Develop and implement advanced data science and machine learning models, ensuring alignment with business objectives.
• Research and evaluate competing solutions to determine optimal approaches for problem-solving.
• Extract, clean, and prepare data for analysis, addressing data quality issues and performing feature engineering.
• Collaborate with product managers and team members to design and deploy data science solutions.
• Monitor and optimise model performance over time to ensure sustained predictive accuracy.
• Develop and evaluate GenAI applications using tools such as LlamaIndex, LangChain, and LLMOps tools like DeepEval.
• Create and refine prompts for querying large language models (LLMs) and assess their outputs.
• Work with technology partners to build and maintain systems for deploying models and algorithms.
• Provide guidance and mentorship to team members, fostering a collaborative and innovative environment.

About You

We are looking for a passionate and experienced Data Scientist who thrives in a collaborative environment and is eager to push the boundaries of innovation.

Essential Skills and Experience:

• A degree in Data Science, Machine Learning, Statistics, or a related field (Master’s degree preferred).
• Strong understanding of data science and machine learning concepts, methodologies, and evaluation techniques.
• Minimum of 5 years of hands-on experience in end-to-end data science projects.
• Proficiency in Python and its data science libraries (e.g., Pandas, Scikit-Learn, Catboost, Keras, TensorFlow, PyTorch, NumPy, Matplotlib).
• Expertise in SQL for data extraction, manipulation, and analysis.
• Proven ability to lead and deliver projects independently, with a track record of mentoring and guiding team members.
• Experience working in cloud-based environments, preferably Azure Databricks.
• Familiarity with developing business applications using GenAI/LLM technologies and building LLM workflows on platforms like Azure Foundry.
• Proficiency in tools such as LlamaIndex, LangChain, and LangGraph.
• Strong communication skills to effectively convey complex data science concepts to non-technical stakeholders.
• Experience in insurance or claims management is highly desirable.

How to Apply

Apply now to join our team and help us shape the future of insurance and risk management through data-driven insights and cutting-edge technology.

Click on Apply for this Job to submit your application.

To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Please note that agency applications will not be considered for this position.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Your Role

We are currently seeking an experienced Senior Case Manager to join our Self-Insurance team on a permanent full-time basis with flexibility of a hybrid approach with WFH and in the Sydney CBD or Parramatta office. We also offer the flexibility of a 9-day compressed working fortnight or a monthly RDO.

Reporting to the Team Manager, you will be responsible for providing a customer focused, case management service to your assigned Self-Insured clients. You will have responsibility for the pro-active management of all claims within your portfolio from notification to closure and be part of a high performing team.

You will add value to Gallagher Bassett across the following:

• Demonstrate SIRA Claims Management Principles when liaising with all claim stakeholders (including employer, injured workers, nominated treating doctors and external service providers)
• Interpret and accurately apply relevant Legislation, Guidelines and Regulatory Standards.
• Competently meet SIRA Claims Compliance requirements
• Deliver sustainable, cost effective, claims outcomes in partnership with stakeholders
• Participate in Process Improvement Initiatives.
• Complete Daily Workflow to GB and Client Service Standards. This includes:
  • Proficient Liability Assessments and Decisions
  • PIAWE Calculations
  • Assessment of Daily Third-Party Provider Invoices
  • Assessment of Weekly Compensation Payment Entitlements
  • Conducting Work Capacity Assessments and make sound Work Capacity Decisions
  • Sustaining the portfolio’s existing high File Closure rate

We’re interested in hearing from people who possess:

To see through your success, you will be a claims management professional who thrives in a busy yet rewarding environment. An opportunity for a performance driven Senior Case Manager, delivering consistent claims excellence and service excellence to their assigned client.

• A minimum of 18 months case management experience in end-to-end NSW Workers’ Compensation or Self-Insurance is essential
• Allied health background is highly desirable
• Experience in delivering Excellent RTW Outcomes
• Highly Efficient with Excellent Data Accuracy
• Ability to work autonomously
• Expert Customer Service skills
• Excellent verbal and written Communication
• High level of Professionalism
• Strong Time management skills
• Solution focused
• Implement Pro-active, Outcome based strategies
• PC literate – Claims System Database/s and Microsoft Office  
• Tertiary qualifications in an appropriate discipline is desirable but not compulsory

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following:

• Flexible work arrangements – including WFH and 9-day fortnight or monthly RDO
• Paid Parental Leave
• Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
• Exciting career – as our Company grows, so do the opportunities for our people
• Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
• Service recognition awards and employee assistance program for yourself and immediate family members
• A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
• Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)
• Reproductive leave
• Birthday Club - have a day off during your birthday month as a gift from GB!

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).  Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 2000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance!

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!

To be considered for this opportunity you must have the right to live and work in Australia when applying.

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

See yourself in our team:

In the role of a Claims Officer you will be responsible for the delivery of a personalised, empathetic and organised claims management service to the SA Community, supporting the return to work process for individuals that have experienced a workplace injury.

Working with our Return to Work Specialist, Impairment Benefit Specialists, Dispute Resolution Officers and other technical roles within the SA operations, the role is responsible for claim management functions, including providing administration support with a focus on internal and external customer service.

On a day to day basis you will:

• Upload all relevant data and information into Gallagher Bassett and Return to Work SA systems in a timely manner
• Providing high quality customer service by actively listening, showing empathy and recognising the needs of the worker and employer
• Receive phone claim lodgement from injured worker or employer and call secondary party to verify information within appropriate time frames
• Manage the determination of low risk (e.g. medical expenses only and Noise Induced Hearing Loss) claims
• Ensure accurate and timely data entry for determinations and payments, with a particular focus on compliance with legislation
• Educate all stakeholders on RTW process, legislative requirement, initial claims decision, formal statement requirement and advocate the mobile case management service provided where necessary
• Proactive claims management support for internal stakeholders e.g. booking appointments and referral with medical providers, drafting and issue letters to stakeholders, processing of invoices in a timely manner

We are interested in hearing from people who have: 

• Recent work experience within a customer service-based role
• Strong administration experience
• Excellent communication and interpersonal skills as well as a team player attitude
• Exceptional time management and organisation skills
• Experience working within a dynamic fast paced environment

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

About the Role

Step into a dynamic and impactful role as a Mental Health Consultant in GB’s Mental Health Team. Collaborate with our expert claims teams to influence the management of Mental Injury claims. Your expertise will be pivotal in coaching, mentoring, and providing interventions for complex cases, while also guiding employers to foster mentally healthy workplaces.

Your responsibilities:

• Implement RTW Strategy: Drive Gallagher Bassett’s Return to Work (RTW) Strategy for mental injury claims.
• Trend Analysis: Identify risks through mental injury trend analysis and strategize for continuous improvement.
• Skill Development: Address skill and knowledge gaps in Mental Injury Claims Management by developing effective strategies and processes.
• Stakeholder Engagement: Facilitate virtual and face-to-face meetings with health practitioners, injured workers, and employers to ensure safe and sustainable return to work.
• Claims Management: Oversee daily activities and administrative duties related to mental injury claims using WorkSafe’s systems.
• Support & Education: Collaborate with Case Managers and RTW Specialists to manage complex mental injury cases.
• Client Assistance: Work with clients needing help with mental injury claims, providing training and development support.
• Compliance & Quality: Monitor and ensure compliance and quality in relation to claims practices including multi-stakeholder engagement.

What we’re looking for:

• Qualifications: Tertiary qualification in Psychology, Social Work, Mental Health, Nursing, Counselling, or another mental health related discipline.
• Experience: Proven track record in mental health management, with a mix of clinical and rehabilitation experience being highly valued. Desirable previous experience in Occupational Rehabilitation, Worker’s Compensation, or Work, Health, & Safety.
• Performance Management: Ability to manage performance through qualitative and quantitative metrics.
• Interpersonal Skills: Excellent communication and ability to influence stakeholders with varying opinions and priorities.
• Culture: Ability to thrive in a supportive team environment, actively contribute to collaboration, and demonstrate commitment to driving a high-performance culture.

What we can offer you:

• Competitive Remuneration: Attractive salary packages and flexible work arrangements, including Work from Home.
• Parental Leave: Paid parental leave to support your family life, and reproductive leave
• Work Environment: Join a team known for its dedication, approachability, and inclusive culture.
• Career Opportunities: As GB grows, so do your career opportunities.
• Ongoing Education: Access to continuous learning through internal and external programs.
• Recognition & Support: Service recognition awards, employee assistance programs, and peer support initiatives.
• Wellbeing Programs: Corporate health insurance discounts, wellness programs, and additional leave options.
• Rewards Program: Enjoy discounts and cash-back offers from hundreds of retailers.
• Birthday leave – take a day off during your birthday month as a gift from GB!

Ready to Make a Difference?

If this role interests you, we'd love to hear from you! Click on Apply today.

To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Please note that agency applications will not be considered for this position.

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

There are some great things happening at GB as we continue through a period of exciting period of transformation and change, including the introduction of dedicated specialist hubs within our claims functions that are truly unique to the market and our service offerings to injured workers and clients alike. And, we want YOU to be a part of it all!

We are excited to announce a new Injury Management Specialist opportunity, based in Alice Springs, offering you the work-life balance you earn! Reporting to the Team Manager, you will join a collaborative team, providing  advice, quality assurance and coaching to our Claims personnel, and contributing to our best practice injury management support.

This is a unique opportunity to bring your allied health qualifications and personal injury claims experience to a truly rewarding role.

• Support claims teams across injury management activities, including treatment and recovery strategies, injury management planning, treatment provider liaison, etc;
• Provide coaching to Claims teams around best-practice injury management, feedback and training;
• Collaborate with Claims teams and broader specialist functions, including Return to Work, Mental Health and Technical Support;
• Participate in a range of operational projects and business initiatives.

• Previous experience as an Injury Management Specialist within an insurer setting, including workers compensation, CTP, etc;
• Tertiary qualifications in allied health, such as exercise physiology, physiotherapy, nursing, etc;
• Strong coaching ability, with an approachable attitude;
• Exceptional time management and organisational skills;
• Highly developed communication skills, with the ability to engage at all levels of organisation;
• A strategic mindset and approach to work;
• A strong sense of team and collaboration;
• A resilient attitude.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

See yourself in our team:

As the Dispute Resolution Officer (DRO), you will be responsible for the delivery of professional and customer focused workers compensation claims service for all SA clients with an emphasis based on quick and efficient decision-making that resolves disputes expeditiously and fairly

On a day to day basis you will:

• Provide high quality customer service to internal customers, injured workers, employers and legal representatives to ensure best practice claims outcomes are achieved;
• Undertake tasks associated with the preparation of SAET conferences
• Appropriately distinguishing between complex and non-complex matters that may have the potential to impact the scheme;
• Liaise with internal parties to obtain information relevant to active disputes to ensure the best possible outcome is achieved;
• Ensure dispute outcomes are effectively communicated and actioned within specified timeframes with all key stakeholders;
• Maintain compliance with relevant Acts and RTWSA Instructions to Claims Agents.

We are interested in hearing from people who have:

• Prior workers compensation claims and/or dispute management highly desirable
• Experience in working in a reasonably autonomous environment where you have had to influence/negotiate win/win outcomes.
• Excellent communication and interpersonal skills with a range of stakeholders
• Exceptional customer focus
• High level of time management and organisational skills
• Advanced user of Microsoft Office programs
• Self-motivated and results focused

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

As an Injury Management Advisor, you will use your expertise in injury management to provide advice and assistance to claims staff to promote appropriate injury management for injured workers, which will in turn translate into durable Return to Work outcomes relating to Workers Compensation claims.

This position is centred on a customer-focused workers compensation claims service, ensuring timely, educated and informed medical claims management decisions are made, with an objective to improve outcomes all parties involved. Due to ongoing growth within the organisation, we have multiple opportunities available.

• Implementing your Personal Injury expertise in the review of complex medical requests arising from Worker’s Compensation claims
• Collaborating with Case Managers and Treating Health Providers to review and make recommendations for treatment plans for injured workers based on medical advice and evidence
• Liaising with Medical Advisors relating to specialised and niched requests for surgery and treatment to ensure Worksafe and industry guidelines are being adhered to as part of treatment requests
• Advising employers, employer consultants and other stakeholders with updates regarding injury management strategies
• Providing quality customer service to injured workers, employers, employer consultants & other stakeholders
• Providing Injury Management expertise and advice, as well as coaching and mentoring to claims managers

• Tertiary qualifications within Allied Health or the Personal Injury industry
• Work experience within the personal injury management or Workers Compensation industry
• Expertise in implementing relevant legislation as part of decision making within the insurance industry
• Attention to detail and critical thinking skills and an aptitude for working in a fast-paced environment
• Coaching and mentoring skills
• Excellent customer service, communication and interpersonal skills

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

About the role: 

As the Assistant General Manager, you will be at the forefront of driving operational excellence and unlocking new levels of performance across the business. This dynamic role offers the opportunity to lead the execution of impactful service strategies, optimise workforce resources, and refine processes to achieve ambitious organisational goals. You will play a key role in embedding governance and compliance frameworks and delivering strategic projects and transformation initiatives that shape the future of the organisation.

Key Responsibilities: 

1. Driving Service Delivery and Technology Integration:

Oversee the execution of service strategies and maximise the benefits of technology platforms to elevate customer experience and improve service delivery.

2. Workforce Planning and Optimisation:

Collaborate with performance and planning teams to forecast, plan, and implement workforce strategies that align with operational requirements and strategic goals.

3. Leadership and Operational Excellence:

Provide guidance and support to leaders while fostering a culture of service excellence and ongoing improvement across the organisation.

4. Performance Improvement and Strategic Initiatives:

Lead or contribute to impactful projects, and targeted interventions to address performance challenges and drive business growth.

5. Governance and Reporting:

Establish and maintain robust governance structures, ensuring accurate reporting of key metrics to the Senior Leadership Team and aligned functions.

6. Compliance and Risk Management:

Monitor operational performance, contractual obligations, and deliverables, proactively identifying risks and implementing effective mitigation strategies.

Essential Skills and Experience:

1. Workers’ Compensation Expertise

At least 10 years’ experience with in-depth knowledge of workers’ compensation claims management, and compliance.

2. Leadership

Proven ability to lead and manage the performance of a large team, fostering collaboration and achieving results.

3. Technical Proficiency

Advanced skills in Microsoft Word and Excel, with the ability to quickly adapt to other software applications.

4. Financial and Analytical Skills

Strong financial, analytical and business acumen to interpret data and support strategic decision-making.

5. Self-Motivation

Highly self-directed, proactive, and capable of priorisiting tasks in a dynamic environment.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Title: Data Entry Clerk Work From Home - Remote Panelists

Part-Time Focus Group Participants - Remote Work From Home (Up To $1550/Week)

Description:

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

We need participants on the following topics:

• Child Related (individuals with children 18 yrs or younger)
• Cell Phones (Apple, Android, or Windows...Prepaid or Contract)
• Entertainment (TV shows, movies, and video games)
• Food (If you buy fast food, casual dining, or upscale dining)
• Sports (Casual viewers and die-hard fans)
• Electronics (Tell us which devices you prefer and why)
• Pets (Animal lovers needed! Dogs, cats, and other pets)
• Automobiles (Do you own, make payments, or lease your vehicle?)

Responsibilities:

• Show up at least 10 minutes prior to discussion start time.
• Participate by completing written and oral instructions.
• Complete written survey provided for each panel.
• MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

• Must have either a smart phone with working camera or webcam on desktop/laptop.
• Must have access to a reliable internet connection
• Desire to fully participate in one or several of the above topics
• Ability to read, understand, and follow oral and written instructions.
• Data Entry Clerk experience is not necessary

Job Benefits:

• Flexibility to take part in discussions online or in-person.
• No commute needed if you choose to work from home remotely.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
• You get to review and use new products or services before they are launched to the public.

Compensation:

• $30-$75 (per 1 hour session)
• $950-$1550 (multi-session studies)

You must apply on our website and complete questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.